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Hospitality Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $20.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs

Job Description

The hiring establishment is a distinguished hospitality-driven company recognized for its commitment to providing seamless and exceptional service experiences in dynamic work environments. Specializing in office hospitality and event support, the company integrates client-centered approaches to ensure all employees, guests, and visitors receive superior, attentive care throughout their interactions on-site. As a leader in corporate services, the organization fosters a culture of hospitality excellence that meets the evolving needs of modern office and meeting spaces.

This role, the Floor Host, functions as the primary on-floor hospitality ambassador. It is designed for professionals passionate about delivering service-driven experiences within a fast-paced... Show More

Job Requirements

  • 2-3 years of experience in hospitality, hotel, restaurant, corporate services, or event support environments
  • Strong technical skills including Microsoft Office, Google Workspace, and audio/visual equipment
  • Comfortable standing and walking for extended periods
  • Exceptional customer service skills with ability to interact confidently with professionals at all levels
  • Ability to multitask in a fast-paced, high-energy environment
  • Professional appearance and polished demeanor
  • Ability to lift up to 50 lbs occasionally
  • Minimal supervision capability

Job Qualifications

  • 2-3 years of experience in hospitality, hotel, restaurant, corporate services, or event support environments
  • Strong technical skills including Microsoft Office, Google Workspace, and audio/visual equipment
  • Exceptional customer service skills with ability to interact confidently with professionals at all levels
  • Ability to multitask in a fast-paced, high-energy environment
  • Professional appearance and polished demeanor
  • Comfortable standing and walking for extended periods

Job Duties

  • Provide real-time, hands-on support for meetings across office floors
  • Connect with meeting organizers prior to start times to confirm room setup, lighting, supplies, temperature, and A/V readiness
  • Greet participants as meetings begin and remain accessible for in-meeting assistance
  • Reset rooms promptly following meetings to ensure readiness for the next reservation
  • Monitor room usage, address no-shows, and optimize space utilization
  • Conduct continuous floor tours to ensure all spaces are pristine, organized, and client-ready
  • Serve as the first point of contact for questions, requests, and ad hoc support

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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