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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Hilton is a globally renowned hospitality company known for delivering high-quality service and exceptional guest experiences across its diverse portfolio of properties. These properties include full-service luxury hotels, long-stay suites, and mid-range venues, providing tailored accommodations to business and leisure travelers worldwide. Hilton's commitment to maintaining its reputation as a leader in the hospitality industry comes from its unwavering dedication to guest satisfaction, operational efficiency, and ethical standards. The company’s core values emphasize empowerment, leadership, integrity, and a passion for creating memorable experiences, which have set industry benchmarks for excellence and professionalism.
The Hospitality Services Supervisor role at Hilt... Show More
The Hospitality Services Supervisor role at Hilt... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years hospitality or customer service experience
- supervisory experience preferred
- excellent communication skills
- problem-solving abilities
- ability to work flexible hours including weekends and holidays
- basic computer skills
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service
- leadership or supervisory experience
- strong communication and interpersonal skills
- ability to handle customer complaints effectively
- proficiency in scheduling and staff management
Job Duties
- Assigns and instructs team members in details of work
- monitors lobby traffic to make staffing adjustments accordingly
- resolves customer complaints
- trains, supervises, schedules and assists in evaluating staff
- provides guest service, guidance and leadership to ensure consistent customer service is provided
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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