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Hospitality Service Support

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $12.41
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
Employee assistance program

Job Description

Hooters of America LLC is a well-known American restaurant chain that specializes in casual dining, famous for its distinctive hospitality and friendly atmosphere. Established with a mission to 'Make People Happy,' Hooters combines a unique blend of sports bar environment and quality food service, focusing on creating memorable experiences for its guests. The company has built a strong reputation in the restaurant industry for its welcoming environment, sports entertainment features, and customer-focused service approach. Hooters operates numerous locations across the United States and internationally, emphasizing great food, fun times, and an upbeat atmosphere.

The Hospitality Service Support position at H... Show More

Job Requirements

  • Must be 17/18 years of age or older
  • Customer service skills
  • Basic mathematical computations skills
  • Ability to promote brand integrity
  • Ability to maintain professionalism at all times
  • Ability to communicate clearly
  • Ability to work well with others
  • Ability to multi-task within a fast-paced environment
  • Ability to adapt to change
  • Menu knowledge
  • Knowledge of sanitation and use of MSDS
  • Valid ServSafe alcohol certification if involved with alcoholic beverage service
  • Other legally required certification before working for Hooters

Job Qualifications

  • Must be 17/18 years of age or older
  • Customer service skills
  • Basic mathematical computation skills
  • Ability to promote brand integrity
  • Ability to maintain professionalism at all times
  • Ability to communicate clearly
  • Ability to work well with others
  • Ability to multi-task within a fast-paced environment
  • Ability to adapt to change
  • Menu knowledge
  • Knowledge of sanitation and use of MSDS
  • Valid ServSafe alcohol certification if involved with the service of alcoholic beverages

Job Duties

  • Perform the host role by greeting and seating guests promptly
  • Manage the flow of the restaurant to optimize service and seating arrangements
  • Take to-go orders accurately via phone, apps, online platforms, and walk-ins
  • Ensure order accuracy and timely processing of to-go orders
  • Perform staff support duties including maintaining cleanliness and sanitation of dining and front-of-house areas
  • Stock wait stations and assist in bar area cleanliness
  • Assist as a food runner when needed
  • Answer customer questions regarding menu items and specials
  • Handle cash transactions responsibly
  • Maintain professional appearance and punctuality for shifts
  • Promote a friendly and attentive customer experience
  • Adhere to proper sanitation and food handling protocols

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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