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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay schedule
flexible scheduling
generous employee discounts
Paid Time Off
401(k) retirement plan
tuition reimbursement programs
Health Insurance
Dental Insurance
Vision Insurance
Employee Referral Bonuses
Wellbeing Support Tools
recognition programs
slip-resistant shoe program
Community Involvement Opportunities
Igniting Dreams Grant Program
Training competitions and incentives
Job Description
Buffalo Wild Wings is a leading restaurant and sports bar franchise renowned for its vibrant atmosphere, variety of wings, and extensive beer offerings. It is a go-to destination for sports enthusiasts and social gatherings, providing an exciting and energetic dining experience. With locations across the United States and beyond, Buffalo Wild Wings prides itself on delivering friendly service paired with mouth-watering food and engaging entertainment. The brand has built a reputation for its fun, fast-paced environment where guests can enjoy high-quality food while watching their favorite games live. Buffalo Wild Wings emphasizes team collaboration, innovation, and community involvement, making it... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Ability to stand and walk for extended periods
- Excellent communication skills
- Positive attitude and team-oriented mindset
- Ability to work flexible hours, including nights, weekends, and holidays
- Must be legally authorized to work in the country
- Basic math skills for handling transactions
Job Qualifications
- Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere
- Excels at organizing tasks, maintaining exceptional attention to detail
- Demonstrates an authentic passion for delivering superior guest service
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced team environment
- Basic knowledge of food safety and hygiene practices
- Experience in customer service or hospitality preferred
Job Duties
- Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
- Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
- Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
- Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
- Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
- Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
- Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
- Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
- Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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