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Buffalo Wild Wings logo

Hospitality Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay schedule
Flexible options for scheduling shifts
Generous discounts on shift meals and family dining
Industry-leading onboarding and continuous professional development opportunities
Clearly defined trajectories for career advancement
Accrued Paid Time Off (PTO)
401(k) Retirement Savings Plan with company matching contributions
Programs for tuition reimbursement
Comprehensive health coverage: medical, dental, and vision insurance
Participation in the Champions of Hope community involvement program
Lucrative employee referral program offering cash bonuses
Access to Journey wellbeing support tools
Exclusive discounts via the PerkSpot program
Robust recognition initiatives acknowledging exceptional performance
Slip-resistant shoe programs for enhanced workplace safety
Active involvement in community engagement and charitable initiatives
Access to the Igniting Dreams grant program
Engaging training competitions and incentives

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, extensive menu of wings and sauces, and an engaging environment centered around sports and social gatherings. Established as a popular destination for sports enthusiasts and families alike, Buffalo Wild Wings offers a dynamic experience where guests can enjoy meals while watching games on multiple screens. The company prides itself on delivering exceptional service, a lively ambiance, and high-quality food to create memorable social experiences. With multiple locations nationwide, Buffalo Wild Wings has become synonymous with a fun, energetic, and customer-focused dining... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service or hospitality experience preferred
  • ability to stand and walk for extended periods
  • effective communication skills
  • ability to work flexible shifts including nights, weekends, and holidays
  • must be at least 18 years old
  • basic math skills for handling transactions
  • ability to handle cash and operate POS systems
  • adherence to food safety and hygiene standards
  • ability to work collaboratively in a team environment
  • strong attention to detail and organizational skills
  • commitment to providing excellent guest service
  • physical ability to lift moderately heavy items when necessary.

Job Qualifications

  • Possesses a natural talent for cultivating a welcoming, lively, and engaging atmosphere, making certain every guest feels uniquely valued and appreciated
  • Excels at organizing tasks, maintaining exceptional attention to detail, and demonstrating an authentic passion for delivering superior guest service to fuel moments worth sharing

Job Duties

  • You go far beyond standard order-taking
  • you are the dedicated host and expert guide, committed to creating genuinely memorable moments for every guest
  • Serving as the primary point of contact, you will expertly navigate patrons through our diverse menu offerings, consistently upholding the energetic atmosphere that makes our venue the ultimate destination for gameday gatherings or an unforgettable night out
  • You transform routine service into a celebrated occasion, delivering enthusiastic hospitality and orchestrating positive interactions
  • Warmly welcome guests and manage all aspects of the table service, ensuring prompt and precise delivery of food and beverages
  • Serve as a knowledgeable menu expert, offering recommendations and guiding guests through food, drink, and promotional specials
  • Accurately take and input guest orders into the POS system, communicating any special requests or dietary needs clearly to the kitchen staff
  • Proactively anticipate guest needs and promptly address any concerns, ensuring complete satisfaction and a memorable visit
  • Maintain the cleanliness and organization of the dining areas, including tables, service stations, and surrounding environments
  • Process payments accurately, handle cash and credit transactions, and ensure correct change is provided
  • Adhere strictly to all food safety, hygiene, and responsible alcohol service regulations
  • Collaborate effectively with team members across the front-of-house and back-of-house to maintain smooth and efficient service flow
  • Actively promote a high-energy, positive, and enthusiastic atmosphere for all patrons and fellow team members

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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