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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $25.00 - $35.00
Work Schedule
Flexible
Weekend Shifts
Benefits
starting pay
Performance bonus
Guest gratuities
Job Description
LVH is a distinguished leader in the ultra-luxury home-sharing industry, catering to an exclusive clientele of world-traveling high net worth individuals, their families, and business associates. The company operates an extensive network of thousands of full-service homes across more than 100 international destinations, providing unparalleled personalized experiences tailored to the sophisticated tastes and high expectations of its guests. LVH is renowned for its commitment to excellence, attention to detail, and dedication to making each stay a seamless and memorable occasion. By combining luxurious accommodations with exceptional service, LVH has positioned itself as the premier choice for travelers seeking privacy, comfort,... Show More
Job Requirements
- Work authorization
- Job references
- Valid government ID / passport
- Own transportation
Job Qualifications
- 2 or more years of customer service in luxury hospitality, restaurant, yacht, or related area
- Exceptional verbal and written English communication skills
- Strong leadership, organizational, and problem-solving skills
- Ability to work a flexible schedule including weekends and holidays
- Excellent social skills and knowledge of proper etiquette
Job Duties
- Ensure a personalized vacation experience for guests
- Manage all in-home services of the guests
- Ensure all home, amenities and operating systems are in order
- Assist with meal service
- Supervise home team and vendors
- Provide continuous oversight and quality control during each guest stay
- Effectively communicate with Ambassador, Guest and Home Experience team to ensure all expectations are met
- Ensure consistency of service delivery and ensure expectations are always exceeded
- Maintain relentless focus on achieving the highest level of customer satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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