Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $120,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
Professional development opportunities
Job Description
Yale University, located in New Haven, Connecticut, is a prestigious Ivy League institution renowned worldwide for its commitment to academic excellence, research, and community engagement. As one of the oldest universities in the United States, Yale combines its rich history with innovative programs and initiatives that foster a dynamic intellectual atmosphere. Working at Yale means contributing to a better tomorrow by supporting the university's mission to educate leaders and advance knowledge in a wide range of disciplines.
The hospitality division at Yale is integral to the university community, providing exceptional dining experiences for students, faculty, and staff within the re... Show More
The hospitality division at Yale is integral to the university community, providing exceptional dining experiences for students, faculty, and staff within the re... Show More
Job Requirements
- Bachelor's degree in Hotel or Restaurant Management or related field
- minimum of four years of service management experience
- ServSafe certified
- valid driver's license
- physical ability for sustained standing, frequent bending, and lifting up to 25 pounds
- effective communication skills
- leadership experience managing diverse, unionized teams
- proficiency in relevant software
- ability to plan and execute large-scale catering events
- reliable and detail-oriented
- commitment to maintaining safety and sanitation standards
Job Qualifications
- Bachelor's degree in Hotel or Restaurant Management or related field
- minimum of four years of service management experience or equivalent combination of education and experience
- ServSafe certification
- valid driver's license
- exceptional communication skills
- strong leadership and team management abilities
- proficiency with food service management systems or similar software
- experience in menu development and customer service standards
- proven ability to manage unionized staff
- demonstrated organizational and planning skills
- experience in conducting service inspections and quality assurance
- ability to handle financial monitoring and reporting
- proficiency in Microsoft Office and related computer applications
Job Duties
- Plan, organize and manage residential dining operations, executive dining, and conference services
- provide support in designing and creating quality dining experiences including setup, decoration, and special events
- collaborate with culinary teams on menu forecasting and development
- oversee food service standards, customer service policies, and quality assurance
- conduct service inspections and maintain cleanliness and sanitation standards
- obtain and respond to guest feedback
- implement housekeeping, sanitary and safety regulations
- maintain strong relationships with university stakeholders
- supervise dining room operations during meal periods and events
- monitor revenue and expenses through financial reports
- manage payroll, scheduling, and attendance as assigned
- support purchasing control and inventory maintenance
- prepare operational reports and analyses with recommendations
- interview, train, evaluate, and manage service and support staff
- maintain employee relations and resolve workplace issues
- conduct performance evaluations
- enforce university policies
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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