Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $120,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
employee wellness program
Professional development opportunities
Job Description
Yale University, located in New Haven, Connecticut, is one of the world's leading institutions of higher education, renowned for its commitment to excellence in teaching, research, and public service. The university fosters an inclusive and diverse environment where people of all backgrounds are encouraged to contribute to the community's growth and success. Yale's dedication to creating a better tomorrow extends beyond academics into every aspect of campus life, including residential dining and hospitality services. As an employer, Yale offers a wide range of opportunities for both local residents and newcomers, emphasizing career development, community engagement, and a supportive workplace culture.... Show More
Job Requirements
- Bachelor's degree in Hotel or Restaurant Management or related field
- Four years of previous service management experience or equivalent combination of education and experience
- ServSafe certified
- Valid driver's license
- Exceptional communication skills
- Strong leadership abilities
- Ability to manage unionized staff
- Proficiency in food service management systems
- Ability to plan and execute large-scale events
- Physical ability to stand for extended periods, frequent bending, and lift up to 25 pounds
Job Qualifications
- Bachelor's degree in Hotel or Restaurant Management or related field
- Four years of service management experience or equivalent combination of education and experience
- ServSafe certification
- Valid driver's license
- Strong leadership skills
- Proven oral and written communication skills
- Experience with food service management and menu systems
- Ability to manage, coach and develop unionized employees
- Capability to plan and execute large-scale catering events
Job Duties
- Plan, organize and manage residential dining, executive dining, cafes and conference services
- Provide support in event setup, decoration, linen, props, daily service, barbeques, special events and catered functions
- Support menu forecasting standards
- Oversee service standards, customer service policies, quality assurance and food handling sanitation
- Conduct service inspections and evaluations of service, station appearance and cleanliness
- Obtain guest feedback through surveys and personal interaction
- Implement and monitor housekeeping, sanitary and safety regulations
- Develop strong relationships with college leaders, faculty, administration and students
- Supervise service cafe and dining rooms during meals and special events
- Monitor revenue and expenses by reviewing financial reports
- Process payroll, scheduling and attendance
- Support inventory control
- Prepare operational reports recommending improvements
- Interview, select, train and evaluate staff
- Maintain positive employee relations and manage grievances
- Conduct performance evaluations
- Ensure compliance with university policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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