Company Logo or Photo

SMS Holdings

Hospitality Operations Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Exact $80,000.00
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off

Job Description

Block by Block is a dynamic organization dedicated to enhancing urban environments by providing specialized services that promote safe and welcoming community spaces. With a mission focused on transforming city districts into more engaging and accessible areas for residents and visitors alike, Block by Block invests heavily in fostering strong relationships between businesses, local governments, and the communities they serve. Recognized for its innovative approaches to urban management, Block by Block operates through collaborative programs that deploy trained personnel to address public space challenges and improve overall quality of life. As a company that values teamwork, integrity, and community involvement,... Show More

Job Requirements

  • Minimum 5 years of continuous operations management experience in hospitality
  • experience managing a team of 10 or more employees
  • ability to work outdoors in all weather conditions
  • strong problem-solving and decision-making abilities
  • excellent communication and interpersonal skills
  • willingness to work a flexible schedule including weekends and event-related shifts
  • strong leadership qualities with a focus on team development
  • commitment to maintaining integrity and quality service standards

Job Qualifications

  • Operations management experience in hospitality including hotels, tourism, event management, or restaurants
  • proven leadership with a minimum of 5 continuous years managing staff
  • experience supervising teams of 10 or more
  • strong problem-solving skills with innovative mindset
  • ability to work outdoors in various weather conditions
  • excellent interpersonal and team-building skills
  • commitment to integrity and quality assurance
  • flexible and adaptable to varied schedules including event seasons

Job Duties

  • Represent the Block by Block culture and mission
  • coordinate recruitment, selection, onboarding, and training of Ambassadors
  • adjust deployment of resources to meet daily operational needs
  • identify and solve problems to improve program quality
  • manage procurement and inventory of supplies and equipment
  • report outcomes using app-based systems, spreadsheets, and timekeeping software
  • provide hands-on management including coaching and mentoring in the field

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.