Hospitality Operations Coordinator
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Job Description
Turnberry is a prominent hospitality company renowned for its luxurious properties and exceptional guest services across the hotel industry. Specializing in the management and operation of both full-service and select-service hotels, Turnberry has cultivated a reputation for innovation, quality, and delivering memorable experiences to guests worldwide. As a leading entity in the hospitality sector, Turnberry strives to maintain excellence through efficient operations, customer-centric policies, and an empowering work environment for its employees. The company operates a growing portfolio of properties where leadership and operational teams collaborate to enhance service delivery, execute strategic initiatives, and adapt to changing market trends.
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Job Requirements
- Bachelor’s degree required
- Three years of experience supporting senior leadership
- Experience in complex travel coordination
- Knowledge of hotel operations
- Excellent communication skills
- Attention to detail
- Proficiency in Microsoft Office
- Ability to work independently
- Confidentiality and discretion
- Strong interpersonal skills
- Adaptability and problem-solving capabilities
Job Qualifications
- Bachelor’s degree required
- Advanced degree or relevant certifications preferred
- Three years of experience supporting C-level executives or senior leadership preferably in hospitality, real estate, or corporate operations
- Demonstrated experience in coordinating complex travel arrangements and executive communication
- Strong understanding of hotel operations
- Exceptional written and verbal communication skills
- High attention to detail with ability to manage multiple priorities
- Proficient in Microsoft Office Suite and collaboration tools such as Teams and SharePoint
- Ability to work independently and maintain confidentiality
- Strong interpersonal skills and ability to build trust-based relationships
- Adaptable and solution-oriented with ability to pivot based on business needs
Job Duties
- Provide day-to-day executive support to the EVP of Hospitality Operations including calendar management and meeting preparation
- Manage complex travel itineraries including flights, hotels, transportation, and logistics
- Process expense reports and track reimbursements per company policies
- Monitor and prioritize incoming communications ensuring timely responses
- Serve as an operational extension of the EVP during property visits and leadership meetings
- Coordinate with General Managers and department heads to schedule meetings and follow-up on action items
- Assist in tracking progress on operational initiatives such as renovations, brand compliance, and service training rollouts
- Support management of strategic initiatives ensuring timelines and deliverables are met
- Draft, proofread, and format high-level correspondence, presentations, and reports
- Maintain and organize project documentation and task lists
- Facilitate cross-departmental communication between hospitality operations and key functions
- Act as a point of contact between the EVP and internal teams as well as external partners
- Exercise discretion in managing sensitive information and represent the EVP in interactions
- Coordinate logistics and administrative support for executive leadership meetings including agenda preparation and note-taking
- Assist with planning and execution of company events, property openings, and special projects
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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