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Hospitality Operations Coordinator

Aventura, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional Development
Retirement Plan
Flexible Schedule
Employee Discounts

Job Description

Turnberry is a leader in the hospitality industry, managing a diversified portfolio of premium hotel properties ranging from full-service luxury resorts to select-service accommodations. With a commitment to delivering exceptional guest experiences and operational excellence, Turnberry continuously innovates and expands its presence in the hospitality sector. The company values professionalism, strategic insight, and hands-on leadership in ensuring its properties operate at peak performance and meet the evolving expectations of discerning travelers.

The Hospitality Operations Coordinator role at Turnberry is a pivotal position that supports the Executive Vice President (EVP) of Hospitality Operations. Unlike a traditional administrative assistant role, this pos... Show More

Job Requirements

  • Bachelor’s degree required
  • 3 years of experience supporting C-level executives or senior leadership ideally within the hospitality real estate or corporate operations sectors
  • Demonstrated experience in coordinating complex travel arrangements calendar management and executive communication
  • Strong understanding of hotel operations with the flexibility and willingness to work from hotel properties as needed
  • Exceptional written and verbal communication skills with the ability to draft executive-level correspondence and reports
  • High attention to detail and a proven ability to manage multiple priorities in a fast-paced deadline-driven environment
  • Technically proficient in Microsoft Office Suite (Outlook Word Excel PowerPoint)
  • Familiarity with collaboration tools such as Teams and SharePoint
  • Ability to work independently exercise sound judgment and maintain confidentiality
  • Strong interpersonal skills with the ability to build trust-based relationships across all levels of the organization
  • Adaptable solution-oriented and capable of pivoting quickly based on evolving business needs

Job Qualifications

  • Bachelor's degree
  • 3 years of experience supporting C-level executives or senior leadership ideally within the hospitality real estate or corporate operations sectors
  • Strong understanding of hotel operations
  • Exceptional written and verbal communication skills with the ability to draft executive-level correspondence and reports
  • Technically proficient in Microsoft Office Suite (Outlook Word Excel PowerPoint)
  • Familiarity with collaboration tools such as Teams and SharePoint
  • Ability to work independently exercise sound judgment and maintain confidentiality
  • Strong interpersonal skills with the ability to build trust-based relationships across all levels of the organization
  • Adaptable and solution-oriented capable of pivoting quickly based on evolving business needs

Job Duties

  • Provide day-to-day executive support to the EVP of Hospitality Operations including comprehensive calendar management scheduling of internal and external meetings and preparation of materials in advance
  • Manage complex e-travel itineraries—flights hotels transportation and related logistics—with a high level of accuracy and efficiency
  • Process expense reports track reimbursements and manage travel-related documentation in accordance with company policies
  • Monitor and prioritize incoming communications ensuring timely and appropriate responses or follow-up
  • Serve as an operational extension of the EVP at various Turnberry hospitality properties providing hands-on support during property visits executive walk-throughs leadership meetings and operational reviews
  • Coordinate with General Managers department heads and property-level leadership to schedule meetings collect updates and follow through on key action items post-visit
  • Assist in tracking progress on operational initiatives including renovations brand compliance guest experience programs and service training rollouts
  • Support the EVP in managing a wide range of strategic and tactical initiatives helping ensure timelines deliverables and milestones are met
  • Draft proofread and format high-level correspondence presentations and reports for internal and external stakeholders
  • Maintain and organize project documentation notes from leadership meetings and task lists ensuring the EVP is kept up-to-date and informed
  • Facilitate cross-departmental communication between hospitality operations and other key functions such as finance HR marketing and development
  • Act as a point of contact between the EVP and both internal teams and external partners vendors and brand representatives
  • Exercise sound judgment and discretion in managing sensitive information and representing the EVP in all interactions
  • Coordinate logistics and provide administrative support for executive leadership meetings including agenda preparation note-taking and follow-up on action items
  • Assist with the planning and execution of company events property openings and special projects related to hospitality operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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