Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
Job Description
Turnberry is a distinguished hospitality company renowned for operating a portfolio of upscale hotels and resorts that emphasize luxury guest experiences and operational excellence. With a commitment to delivering exceptional service and ongoing innovation in hospitality operations, Turnberry stands out as a leader in the industry. The company has a growing presence in both full-service and select-service hotel properties, with a focus on quality, brand compliance, and guest satisfaction. Turnberry's dynamic team works across multiple disciplines to ensure seamless and memorable guest stays while maintaining high standards in service, facility management, and operational efficiency.
The role of the Hospitality Operation... Show More
The role of the Hospitality Operation... Show More
Job Requirements
- Bachelor's degree required
- advanced degree or relevant certifications preferred
- 3 years of experience supporting C-level executives or senior leadership, ideally within the hospitality, real estate, or corporate operations sectors
- Demonstrated experience in coordinating complex travel arrangements, calendar management, and executive communication
- Strong understanding of hotel operations
- Willingness to work from hotel properties as needed
- Exceptional written and verbal communication skills
- High attention to detail and ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- familiarity with collaboration tools such as Teams, and SharePoint
- Ability to work independently and maintain confidentiality
- Strong interpersonal and communication skills
- Adaptable and solution-oriented with the ability to pivot quickly
Job Qualifications
- Bachelor's degree
- 3 years of experience supporting C-level executives or senior leadership, ideally within the hospitality, real estate, or corporate operations sectors
- Demonstrated experience in coordinating complex travel arrangements, calendar management, and executive communication
- Strong understanding of hotel operations
- Exceptional written and verbal communication skills, with the ability to draft executive-level correspondence and reports
- High attention to detail and a proven ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Technically proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- familiarity with collaboration tools such as Teams, and SharePoint
- Ability to work independently, exercise sound judgment, and maintain confidentiality
- Strong interpersonal skills, with the ability to build trust-based relationships across all levels of the organization
- Adaptable, solution-oriented, and capable of pivoting quickly based on evolving business needs
Job Duties
- Provide day-to-day executive support to the EVP of Hospitality Operations, including comprehensive calendar management, scheduling of internal and external meetings, and preparation of materials in advance
- Manage complex e-travel itineraries including flights, hotels, transportation, and related logistics with a high level of accuracy and efficiency
- Process expense reports, track reimbursements, and manage travel-related documentation in accordance with company policies
- Monitor and prioritize incoming communications, ensuring timely and appropriate responses or follow-up
- Serve as an operational extension of the EVP at various Turnberry hospitality properties, providing hands-on support during property visits, executive walk-throughs, leadership meetings, and operational reviews
- Coordinate with General Managers, department heads, and property-level leadership to schedule meetings, collect updates, and follow through on key action items post-visit
- Assist in tracking progress on operational initiatives, including renovations, brand compliance, guest experience programs, and service training rollouts
- Support the EVP in managing a wide range of strategic and tactical initiatives, helping ensure timelines, deliverables, and milestones are met
- Draft, proofread, and format high-level correspondence, presentations, and reports for internal and external stakeholders
- Maintain and organize project documentation, notes from leadership meetings, and task lists, ensuring the EVP is kept up-to-date and informed
- Facilitate cross-departmental communication between hospitality operations and other key functions such as finance, HR, marketing, and development
- Act as a point of contact between the EVP and both internal teams and external partners, vendors, and brand representatives
- Exercise sound judgment and discretion in managing sensitive information and representing the EVP in all interactions
- Coordinate logistics and provide administrative support for executive leadership meetings, including agenda preparation, note-taking, and follow-up on action items
- Assist with the planning and execution of company events, property openings, and special projects related to hospitality operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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