Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible work schedule
Job Description
Topgolf Entertainment Group is a global sports and entertainment community known for its innovative approach to combining technology, entertainment, and hospitality to create one-of-a-kind experiences for guests worldwide. With numerous venues operating across the United States and internationally, Topgolf stands out as a leader in the hospitality and entertainment industry by offering dynamic environments where guests can enjoy golf-inspired games, fine dining, and social events. The company is committed to diversity, equity, and inclusion, ensuring a respectful and equitable workplace for all associates, business partners, and the communities it serves. Topgolf places a strong emphasis on creating an inclusive culture... Show More
Job Requirements
- Bachelor's degree in hospitality management, training and development, or a related field
- Proven experience as a training manager in the hospitality industry
- Excellent knowledge of hospitality principles, guest service, and etiquette
- Effective communication and interpersonal skills
- Experience with learning management systems (LMS) is preferred
- Ability to assess training needs and develop customized training solutions
Job Qualifications
- Bachelor's degree in hospitality management, training and development, or a related field
- Proven experience as a training manager in the hospitality industry
- Excellent knowledge of hospitality principles, guest service, and etiquette
- Effective communication and interpersonal skills
- Experience with learning management systems (LMS) is preferred
- Ability to assess training needs and develop customized training solutions
Job Duties
- Set up and run hiring events to keep up with venue staffing needs
- Collaborate with department heads to identify specific training gaps or needs for hospitality staff
- Deliver engaging training programs for managers and associates
- Organization and inventory of training materials, manuals, and resources to support training initiatives
- Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary
- Coordinate and schedule training sessions to ensure all staff receive proper training
- Monitor the performance and progress of trainees, providing coaching and additional support when required
- Stay updated on industry trends and best practices in hospitality training
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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