Hospitality Manager (Maitre d') - House of Dior, Beverly Hills
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Christian Dior Maison is an iconic luxury fashion house renowned worldwide for its exquisite haute couture creations and visionary approach to elegance and femininity. Known for transforming the very concept of luxury fashion since its foundation in 1946, the brand continues to resonate with creativity, passion, and artistic excellence. This prestigious establishment extends its excellence into the hospitality domain, merging the worlds of high fashion and fine dining to create unparalleled experiences. Located in the heart of Los Angeles, this unique restaurant represents a groundbreaking collaboration between Christian Dior and the three-Michelin-starred chef Dominique Crenn, blending haute couture ambiance with... Show More
Job Requirements
- Minimum 10 years of experience in a senior front-of-house leadership role
- expertise in managing reservations and guest relations
- polished and fashion-forward appearance
- strong interpersonal and communication skills
- proficiency in reservation and CRM systems
- fluency in French is a plus
- availability to work evenings, weekends, and holidays
Job Qualifications
- Minimum 10 years’ experience as a Maître d’ or in a senior front-of-house leadership role at a Michelin-starred or luxury fine dining restaurant
- deep understanding of luxury hospitality standards and Los Angeles’ elite clientele
- polished, fashion-forward appearance in keeping with the Dior brand
- exceptional interpersonal and communication skills
- proficiency in reservation platforms and CRM tools
- fluency in French is a plus
- multilingual abilities preferred
- must have open availability, including evenings, weekends, and holidays
Job Duties
- Serve as the primary ambassador of the guest experience from arrival to departure
- greet and seat guests with poise, charm, and efficiency, ensuring a flawless first and last impression
- coordinate and manage reservations using advanced booking systems, optimizing table assignments to enhance service flow and guest satisfaction
- build strong, personalized relationships with VIC clientele, fashion industry leaders, and returning guests
- collaborate closely with the culinary and beverage teams to ensure seamless service and storytelling that reflects both Christian Dior and Dominique Crenn’s brand ethos
- lead and inspire the front-of-house team to maintain the highest standards of service, attire, and professionalism
- assist with FOH dining service when needed
- assist in restaurant related reporting
- resolve guest concerns discreetly and effectively, maintaining composure under pressure
- stay informed about special events, Dior launches, and high-profile visits
- anticipate and plan for elevated service needs
- uphold strict confidentiality and discretion at all times
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: