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Octagon

Hospitality Manager, Golf Programs

Stamford, CT, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Unlimited PTO
Medical insurance
Dental Insurance
Vision Insurance
Family and parental leave
401k plan
Mental Health Resources

Job Description

Octagon is a renowned global sports, entertainment, and experiential marketing agency, operating as a part of the Interpublic Group (IPG). With headquarters in Stamford, CT, Octagon is recognized as one of the "Best Places to Work in Sports," and is celebrated for its dynamic work environment that fosters creativity, collaboration, and innovation. The company prides itself on being a team of Playmakers—individuals who bring bold, insightful ideas to life through their passion for sports, entertainment, and culture. Octagon continually evolves the fan experience by working alongside some of the world’s biggest brands and top-tier talent, delivering memorable and impactful experiences... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Approximately 5 years of experience in related events or hospitality field
  • Proven ability to manage and execute hospitality programs
  • Strong organizational skills and attention to detail
  • Ability to work both independently and as part of a team
  • Excellent interpersonal skills for client and vendor relations
  • Availability to travel domestically up to 20-45 percent
  • Willingness to work weekends and holidays as needed
  • Proficiency in CRM platforms and Microsoft Office suite
  • Flexibility to work hybrid or remote East Coast hours
  • Strong problem-solving skills
  • Initiative and adaptability to handle last-minute client requests

Job Qualifications

  • Experience in event management or related hospitality roles
  • Strong interpersonal and communication skills, both written and oral
  • Ability to lead projects and collaborate with cross-functional teams
  • Proficiency with Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Familiarity with CRM systems for registration and guest communications
  • Ability to manage multiple projects on tight deadlines
  • Passion for sports, travel, entertainment, music, or lifestyle culture
  • Problem-solving and forward-thinking mindset
  • Experience with budget creation and financial management
  • Willingness to travel and work flexible hours including weekends and holidays
  • Sense of humor and storytelling ability
  • Additional language skills are a plus

Job Duties

  • Project manage multiple hospitality programs simultaneously, using superior attention to detail and client management skills
  • Oversee event logistics and hospitality operations for golf programs through planning, execution, and measurement/evaluation
  • Design, develop and present strategic program recommendations and program execution guides
  • Serve as a trusted and reliable agency contact for client needs and expectations
  • Research and implement tactical plans, handling client and vendor relationships
  • Utilize CRM platforms for guest registration and communications, ensuring accurate data management and timely updates
  • Lead all aspects of online guest registration systems and databases
  • Creation of personalized itineraries for various events
  • Management of precise financial records including budget creation, client invoicing, budget forecasting, reconciliation, and personal travel expenses
  • Handle all logistics to include, but not limited to, gifting, decor, lodging, transportation, food and beverage, production services, ticketing and guest management
  • Lead weekly status calls and other key meetings with both internal and external constituents
  • May supervise full-time and/or temporary staff in the implementation of programs and events
  • Generate recap documents of each event including key metrics and recommendations
  • Understand clients' values and voice while handling consumer facing communication
  • Provide hands-on event staffing and oversight
  • Celebrate the team's accomplishments with us

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.