Topgolf Callaway Brands Corp. logo

Hospitality Manager - Front of House Manager

Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Career development opportunities

Job Description

Topgolf is a leading global sports and entertainment company renowned for delivering a unique and exciting social experience for all ages. Combining innovative technology with hospitality, Topgolf provides a fun environment where guests can enjoy golf games, food, music, and social gatherings in state-of-the-art venues. With locations across multiple countries, Topgolf is dedicated to creating memorable moments for guests while fostering a culture of fun, teamwork, and excellence among its employees.

As a prominent player in the entertainment and hospitality industry, Topgolf offers a diverse range of career opportunities with a focus on growth, development, and inclusivity. The company... Show More

Job Requirements

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
  • high school diploma or equivalent
  • excellent communication, time management and organization skills
  • ability to work on a team
  • energy and enthusiasm
  • a high level of self-awareness, receptivity to change and integrity
  • ability to work in extreme weather conditions for extended periods of time
  • availability to work varied shifts, including evenings, weekends and holidays
  • ability to stand and walk for long periods of time including maneuvering up and down stairs
  • ability to obtain required licenses and certifications for your location

Job Qualifications

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
  • excellent communication, time management and organization skills
  • ability to work on a team
  • energy and enthusiasm
  • a high level of self-awareness, receptivity to change and integrity

Job Duties

  • Supervise the team in providing best-in-class service on a daily basis
  • coach and develop the team and drive associate engagement
  • uphold operating procedures and service and safety standards, especially guest satisfaction
  • ensure all guest areas are staffed and functioning efficiently
  • delegate tasks
  • demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
  • focus on business metrics to drive performance
  • maximize profit and revenue
  • perform other operational duties as assigned by your manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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