Topgolf Callaway Brands Corp. logo

Hospitality Manager - Front of House Manager

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses

Job Description

Topgolf Entertainment Group is a globally recognized sports and entertainment community that combines a dynamic golfing experience with unmatched hospitality and entertainment services. Established as an innovative company in the entertainment and leisure sector, Topgolf offers not only a uniquely fun and engaging environment for guests but also a professional workplace culture that values diversity, inclusion, and equal opportunity. As a leading brand in this industry, Topgolf is dedicated to providing exceptional guest experiences through their extensive venues that blend sport, technology, and dining in a social setting. With operations across various locations, their establishments range from vibrant golf entertainment... Show More

Job Requirements

  • Prior experience in bar management or hospitality
  • Excellent leadership and team management abilities
  • Strong communication and interpersonal skills
  • Understanding of beverage operations and inventory management
  • Ability to work under pressure in a fast-paced setting
  • Familiarity with POS systems and basic computer skills
  • Knowledge of health, safety, and industry regulations

Job Qualifications

  • Prior experience in bar management or a related hospitality role
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Thorough understanding of beverage operations and inventory management
  • Ability to work in a fast-paced environment and adapt to changing demands
  • Proficiency in point-of-sale (POS) systems and basic computer applications
  • Knowledge of industry regulations and safety standards

Job Duties

  • Lead and manage a team of bar staff, providing guidance, training, and performance evaluations
  • Develop and implement operational strategies to enhance bar efficiency and guest satisfaction
  • Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment
  • Collaborate with vendors and suppliers to ensure timely deliveries and cost-effective procurement
  • Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally
  • Implement and enforce company policies and procedures to uphold service standards
  • Collaborate with other departments to coordinate events, promotions, and special bar-related activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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