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Fidelity Investments logo

Hospitality Manager, Facilities and Operations

Southlake, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Fidelity Real Estate is the corporate real estate division of Fidelity Investments, one of the most well-known and respected financial services companies globally. The division provides comprehensive real estate services to Fidelity's business units across the United States and internationally. Their mission involves managing extensive real estate portfolios with a commitment to creating safe, productive, and engaging work environments for Fidelity associates and visitors alike. The Facilities & Operations team, part of this division, administers over 7 million square feet of commercial space domestically and overseas, making them a key player in supporting Fidelity's corporate infrastructure. This team prioritizes a... Show More

Job Requirements

  • Role is on-site 100%
  • Periodic travel required
  • No immigration sponsorship provided
  • Ability to work collaboratively with cross-functional teams
  • Excellent interpersonal and networking skills
  • Ability to proactively find opportunities to improve and seek feedback
  • Strong organizational and leadership skills

Job Qualifications

  • Undergraduate degree or relevant experience
  • Proven track record in hospitality or customer service field
  • Knowledge of corporate real estate, especially building operations
  • Familiarity with the financial services industry
  • Experience in team development
  • Expertise in vendor management including performance accountability and contract compliance
  • Proficiency with Microsoft Office
  • Strong communication and listening skills
  • Ability to influence others
  • Demonstrated integrity, dependability, and accountability
  • Innovative thinking and problem-solving skills
  • Experience in building and maintaining key partnerships

Job Duties

  • Provide a magnetic and vibrant workplace experience for associates and visitors
  • Lead the delivery of on-site amenities and hospitality services
  • Oversee vendor performance, contract compliance, and risk management
  • Implement strategies for food and beverage, fitness, and wellness programs
  • Support multifaceted real estate product and service initiatives
  • Direct and develop a team focused on quality service delivery
  • Collaborate with other real estate teams and business units to align priorities

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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