Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive workplace
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment community that delivers an exceptional experience for guests in a fun and inclusive environment. Known for combining sports, entertainment, and technology, Topgolf has revolutionized the traditional golf experience by creating an innovative venue where people of all ages and skill levels can enjoy socializing while playing interactive golf games. The company prides itself on fostering a diverse and welcoming atmosphere for both guests and employees, promoting equity and inclusion through its employment practices. Topgolf is committed to maintaining a respectful workplace free from discrimination and harassment, and it actively supports... Show More
Job Requirements
- Prior experience in hospitality or guest service
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- Attention to detail and dedication to guest service excellence
- Knowledge of safety regulations and protocols
- Familiarity with point-of-sale systems preferred
Job Qualifications
- Prior experience in a hospitality or guest service role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and adapt to changing demands
- Attention to detail and a commitment to delivering outstanding guest service
- Knowledge of safety regulations and protocols
- Experience with point-of-sale systems is a plus
Job Duties
- Schedule lead and manage a team of Bayhosts providing guidance training and performance evaluations
- Oversee the day-to-day operations of the venue ensuring cleanliness organization and efficient service
- Monitor and maintain appropriate inventory levels for supplies and equipment
- Collaborate with other departments to coordinate guest reservations and bay assignments
- Handle guest inquiries concerns and feedback resolving issues promptly and professionally
- Implement and enforce company policies and procedures to uphold service standards
- Train Bayhosts in safety protocols and ensure adherence to safety and health regulations
- Continuously improve the guest experience through innovative ideas and process enhancements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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