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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $96,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Opportunities for upward mobility
competitive base salary
Performance bonus
Vehicle and cell stipend
Stock options
Comprehensive benefits package
retirement support
Generous Paid Time Off
Travel perk
Job Description
Landing is a leading company that has built the largest flexible living network in the United States since its inception in 2019. Operating across more than 35 markets with thousands of apartment units, Landing is revolutionizing the way people find and experience housing by offering hassle-free flexible living options with no deposits required. The company is known for its rapid growth and dynamic work environment where priorities can shift quickly. This makes Landing a unique place for those who thrive in fast-paced settings and are eager to contribute to a growing, innovative business. As a flexible living network, it caters... Show More
Job Requirements
- Experience in hotel operations, short-term rental management, or high-volume hospitality
- Proven ability to manage multiple properties or market segments
- Strong communication and problem-solving skills
- Availability to work evenings, weekends, and holidays as needed
- Willingness to handle fast-paced and changing priorities
- Ability to use reservation and property management platforms effectively
Job Qualifications
- Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality
- Experience running a market, property, or operation with real autonomy
- Strong organizational and follow through skills
- Ability to triage under pressure
- Comfort with ambiguity and working in a growth-stage company
Job Duties
- Reservation management across direct and OTA channels including Landing bookings and platforms like Airbnb and Booking.com
- Member experience from booking through checkout including tickets, inquiries, escalations
- Managing property and housekeeping partner relationships
- Monitoring and reporting market KPIs such as NPS, CSAT, cleaning quality, and growth
- Coordinating reservations and maintenance escalation with property management teams
- Onboarding, installation, and launching of new properties within the market segment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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