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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,200.00 - $66,100.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive pay and growth
401(k) retirement plan
Medical
Dental
Vision
Pet insurance
Cast member perks - discounts on movies attractions and f&b
Job Description
Elevate Entertainment Group is an innovative entertainment company based in Austin that specializes in creating dynamic and engaging entertainment destinations designed to connect people through shared experiences. The company manages a diverse portfolio of brands including EVO Cinemas, EVO Entertainment, and Elevate Rewards, offering visitors a variety of entertainment options such as movies, bowling, interactive games, and private event hosting. With a focus on delivering high-quality and immersive experiences, Elevate Entertainment Group combines cutting-edge technology and refined amenities, including scratch kitchens and fully stocked bars, to elevate everyday entertainment into memorable celebrations. This company is deeply committed to quality, innovation,... Show More
Job Requirements
- Bachelor's degree in hospitality management business administration or related field preferred
- Required state alcohol-server and Manager ServSafe Certification
- Proven experience in a hospitality management role with a strong background in FOH operations
- Exceptional leadership abilities with a track record of effectively managing teams and fostering a positive work environment
- Excellent communication and interpersonal skills with the ability to interact confidently with guests and team members at all levels
- Strong organizational skills and the ability to multitask in a fast-paced environment
- Knowledge of POS systems inventory management and basic financial principles
- Flexibility to work evenings weekends and holidays as needed
- Prolonged periods of standing walking climbing stairs
- Must be able to lift 50 pounds at times
Job Qualifications
- Bachelor's degree in hospitality management business administration or related field preferred
- Required state alcohol-server and Manager ServSafe Certification
- Proven experience in a hospitality management role with a strong background in FOH operations
- Exceptional leadership abilities with a track record of effectively managing teams and fostering a positive work environment
- Excellent communication and interpersonal skills with the ability to interact confidently with guests and team members at all levels
- Strong organizational skills and the ability to multitask in a fast-paced environment
- Knowledge of POS systems inventory management and basic financial principles
- Flexibility to work evenings weekends and holidays as needed
Job Duties
- Manage all aspects of guest service including wait staff food service greeters box office and concession
- Supervise and support FOH staff providing guidance training and feedback to ensure a high standard of service delivery
- Oversee the bar operations including inventory management staff scheduling and adherence to safety and sanitation protocols
- Develop and implement standard operating procedures to optimize efficiency and guest satisfaction
- Monitor guest feedback and implement strategies to address any concerns or issues promptly
- Collaborate with other department heads to coordinate seamless guest experiences across all touch points
- Maintain a strong understanding of industry trends and best practices to continually enhance guest service offerings
- Ensure compliance with all relevant regulations and licensing requirements
- Perform other related duties as necessary or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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