Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment community that specializes in creating exceptional and memorable experiences for guests. The company is known for blending technology, entertainment, and hospitality in a dynamic environment that appeals to a diverse audience. As a leader in the hospitality industry, Topgolf focuses on delivering top-quality service and memorable experiences while fostering an inclusive and welcoming environment for both guests and employees. The company values diversity, equal opportunity, and strives to create a respectful workplace that supports growth, innovation, and community engagement.
The Training Manager role at Topgolf is an essential position re... Show More
The Training Manager role at Topgolf is an essential position re... Show More
Job Requirements
- Bachelor's degree in Hospitality Management, Training and Development, or related field
- Proven experience as a Training Manager in the hospitality industry
- Excellent knowledge of hospitality principles, guest service, and etiquette
- Effective communication and interpersonal skills
- Experience with learning management systems (LMS) is preferred
- Ability to assess training needs and develop customized training solutions
Job Qualifications
- Bachelor's degree in Hospitality Management, Training and Development, or related field
- Proven experience as a Training Manager in the hospitality industry
- Excellent knowledge of hospitality principles, guest service, and etiquette
- Effective communication and interpersonal skills
- Experience with learning management systems (LMS) is preferred
- Ability to assess training needs and develop customized training solutions
Job Duties
- Set up and run hiring events to keep up with venue staffing needs
- Collaborate with department heads to identify specific training gaps or needs for hospitality staff
- Deliver engaging training programs for managers and associates
- Organize and inventory training materials, manuals, and resources to support training initiatives
- Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary
- Coordinate and schedule training sessions to ensure all staff receive proper training
- Monitor the performance and progress of trainees, providing coaching and additional support when required
- Stay updated on industry trends and best practices in hospitality training
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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