Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401k
Paid Time Off
Quarterly bonus
merit plan
Dental Insurance
company match
Job Description
Topgolf Entertainment Group is a leading global sports and entertainment community known for its innovative approach to blending technology, entertainment, and hospitality. With numerous venues spread across various locations, Topgolf provides an engaging and enjoyable atmosphere for guests to socialize, dine, and enjoy interactive golf games. The company is dedicated to delivering exceptional guest experiences through outstanding service, a vibrant environment, and a commitment to inclusivity and diversity. As an affirmative action employer, Topgolf actively promotes a respectful, equitable, and inclusive workplace where employees from all backgrounds feel valued and supported.
The FOH Hospitality Manager role at Topgolf i... Show More
The FOH Hospitality Manager role at Topgolf i... Show More
Job Requirements
- Prior experience in a hospitality or guest service role
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to work in a fast-paced environment and adapt to changing demands
- attention to detail and a commitment to delivering outstanding guest service
- knowledge of safety regulations and protocols
Job Qualifications
- Prior experience in a hospitality or guest service role
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to work in a fast-paced environment and adapt to changing demands
- attention to detail and a commitment to delivering outstanding guest service
- knowledge of safety regulations and protocols
- experience with point-of-sale (POS) systems is a plus
Job Duties
- Schedule, lead, and manage a large team, providing guidance, training, and performance evaluations
- oversee the day-to-day operations of the venue, ensuring cleanliness, organization, and efficient service
- monitor and maintain appropriate inventory levels for supplies and equipment
- collaborate with other departments to coordinate guest reservations and bay assignments
- handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally
- implement and enforce company policies and procedures to uphold service standards
- train and mentor team members and ensure adherence to safety and health regulations
- continuously improve the guest experience through innovative ideas and process enhancements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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