Topgolf Callaway Brands Corp. logo

Hospitality Manager

Job Overview

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Work Schedule

Weekend Shifts

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment community renowned for creating an inclusive and engaging environment where people can come together to enjoy golf, great food, and exceptional service. As a dynamic company with a strong commitment to diversity, equity, and inclusion, Topgolf blends fun, community spirit, and top-notch hospitality to deliver an unparalleled guest experience. Their venues feature innovative entertainment options, such as interactive golf games, exceptional dining, and lively social settings that appeal to a broad audience including families, friends, and corporate groups. Topgolf is dedicated to fostering a workplace culture that empowers associates and... Show More

Job Requirements

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
  • High school diploma or equivalent
  • Excellent communication, time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity
  • Ability to work in extreme weather conditions for extended periods of time
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location

Job Qualifications

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
  • High school diploma or equivalent
  • Excellent communication, time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity

Job Duties

  • Supervise the team in providing best-in-class service on a daily basis
  • Coach and develop the team and drive Associate engagement
  • Uphold operating procedures and service and safety standards, especially guest satisfaction
  • Ensure all guest areas are staffed and functioning efficiently
  • Delegate tasks
  • Demonstrate Topgolf’s Core Values: fun, one team, excellence, edgy spirit and caring
  • Focus on business metrics to drive performance
  • Maximize profit and revenue
  • Perform other operational duties as assigned by your manager

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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