Topgolf Callaway Brands Corp. logo

Hospitality Manager

Job Overview

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Work Schedule

Weekend Shifts

Job Description

Topgolf Entertainment Group is a global leader in sports and entertainment, known for creating memorable and engaging experiences for guests across its vibrant venues. As a dynamic and rapidly growing company, Topgolf offers an exciting and inclusive environment where innovation, fun, and teamwork are valued above all. The company prides itself on fostering a community where guests and associates alike enjoy a welcoming atmosphere complemented by exceptional service and cutting-edge entertainment options. Located in key markets around the world, Topgolf continues to expand its influence, driven by its commitment to excellence and its unique core values: Fun, One Team, Excellence,... Show More

Job Requirements

  • 5+ years of restaurant, hotel, or golf course management experience
  • At least 1 recent year as an Assistant General Manager or General Manager in a restaurant, hotel, or golf environment
  • High school diploma or equivalent
  • Excellent communication, time management and organizational skills
  • Ability to work on a team
  • Energy and enthusiasm
  • High level of self-awareness, receptivity to change and integrity
  • Ability to work in extreme weather conditions for extended periods of time
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location

Job Qualifications

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
  • High school diploma or equivalent
  • Excellent communication, time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity

Job Duties

  • Supervise the team in providing best-in-class service on a daily basis
  • Coach and develop the team and drive Associate engagement
  • Uphold operating procedures and service and safety standards, especially Guest Satisfaction
  • Ensure all Guest areas are staffed and functioning efficiently
  • Delegate tasks
  • Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
  • Focus on business metrics to drive performance
  • Maximize profit and revenue
  • Perform other operational duties as assigned by your manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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