Topgolf Callaway Brands Corp. logo

Hospitality Manager

Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
Career Development
performance bonuses

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment company that offers a unique blend of golf, dining, and entertainment experiences for guests of all ages and skill levels. Known for its innovative approach to golf combined with vibrant social environments, Topgolf has revolutionized the way people engage with the sport by merging technology, entertainment, and hospitality. With locations across the United States and internationally, Topgolf is committed to delivering exceptional guest experiences through its welcoming atmosphere and high-quality service.

The company prides itself on fostering a diverse, inclusive, and dynamic workplace culture that values fun, collaboration, excellen... Show More

Job Requirements

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
  • high school diploma or equivalent
  • excellent communication, time management and organization skills
  • ability to work on a team
  • energy and enthusiasm
  • a high level of self-awareness, receptivity to change and integrity
  • ability to work in extreme weather conditions for extended periods of time
  • availability to work varied shifts, including evenings, weekends and holidays
  • ability to stand and walk for long periods of time including maneuvering up and down stairs
  • ability to obtain required licenses and certifications for your location

Job Qualifications

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
  • high school diploma or equivalent
  • excellent communication, time management and organization skills
  • ability to work on a team
  • energy and enthusiasm
  • a high level of self-awareness, receptivity to change and integrity

Job Duties

  • Supervise the team in providing best-in-class service on a daily basis
  • coach and develop the team and drive associate engagement
  • uphold operating procedures and service and safety standards, especially guest satisfaction
  • ensure all guest areas are staffed and functioning efficiently
  • delegate tasks
  • demonstrate Topgolf’s core values: fun, one team, excellence, edgy spirit and caring
  • focus on business metrics to drive performance
  • maximize profit and revenue
  • perform other operational duties as assigned by your manager

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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