Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401K with company match
merit plan
Quarterly bonus
Job Description
Topgolf Entertainment Group is a global sports and entertainment community that provides a unique blend of interactive golf, delicious food and drinks, music, and great times. With multiple venues around the world, Topgolf aims to create memorable and fun experiences for guests of all ages and skill levels. The company prides itself on fostering an inclusive and respectful work environment where diversity is celebrated and equal opportunity is a fundamental principle. Topgolf is known for its dynamic atmosphere that combines sports, entertainment, and hospitality, making it a leader in the entertainment and leisure industry.
The Hospitality Manager role ... Show More
The Hospitality Manager role ... Show More
Job Requirements
- Prior experience in hospitality or guest service
- Strong leadership skills
- Excellent communication skills
- Ability to work in fast-paced environments
- Attention to detail
- Knowledge of safety regulations
- Experience with POS systems is a plus
Job Qualifications
- Prior experience in a hospitality or guest service role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and adapt to changing demands
- Attention to detail and a commitment to delivering outstanding guest service
- Knowledge of safety regulations and protocols
- Experience with point-of-sale (POS) systems is a plus
Job Duties
- Schedule, lead, and manage a large team providing guidance, training, and performance evaluations
- Oversee day-to-day operations of the venue ensuring cleanliness, organization, and efficient service
- Monitor and maintain appropriate inventory levels for supplies and equipment
- Collaborate with other departments to coordinate guest reservations and bay assignments
- Handle guest inquiries, concerns, and feedback resolving issues promptly and professionally
- Implement and enforce company policies and procedures to uphold service standards
- Train and mentor team members and ensure adherence to safety and health regulations
- Continuously improve the guest experience through innovative ideas and process enhancements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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