Job Overview
Benefits
equal opportunity employment
inclusive work environment
team-oriented culture
Professional development opportunities
competitive compensation
Job Description
Topgolf Entertainment Group is a global sports and entertainment community renowned for its unique social and interactive golf experiences. The company combines technology and entertainment to offer fun, engaging experiences for guests of all ages and skill levels. Topgolf operates several venues worldwide, each featuring cutting-edge golf games, food and beverage services, and event hosting capabilities. Known for its vibrant atmosphere and commitment to guest satisfaction, Topgolf is dedicated to creating memorable moments through exceptional service and innovation. The company emphasizes diversity, inclusion, and equal opportunity, fostering a welcoming environment for employees and guests alike.
The role a... Show More
The role a... Show More
Job Requirements
- Prior experience in a hospitality or guest service role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and adapt to changing demands
- Attention to detail and a commitment to delivering outstanding guest service
- Knowledge of safety regulations and protocols
- Experience with point-of-sale (POS) systems is a plus
Job Qualifications
- Prior experience in a hospitality or guest service role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and adapt to changing demands
- Attention to detail and a commitment to delivering outstanding guest service
- Knowledge of safety regulations and protocols
- Experience with point-of-sale (POS) systems is a plus
Job Duties
- Schedule, lead, and manage a team of Bayhosts, providing guidance, training, and performance evaluations
- Oversee the day-to-day operations of the venue, ensuring cleanliness, organization, and efficient service
- Monitor and maintain appropriate inventory levels for supplies and equipment
- Collaborate with other departments to coordinate guest reservations and bay assignments
- Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally
- Implement and enforce company policies and procedures to uphold service standards
- Train Bayhosts in safety protocols and ensure adherence to safety and health regulations
- Continuously improve the guest experience through innovative ideas and process enhancements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter