Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
Wheaton College is a prestigious Christian liberal arts college located in Wheaton, Illinois. Known for its rigorous academic programs and commitment to spiritual development, Wheaton College fosters a welcoming and inclusive environment where students are encouraged to grow intellectually, spiritually, and socially. With a strong emphasis on faith-integrated education, Wheaton seeks to develop servant leaders who will impact the world for Christ with excellence and integrity. The college offers a variety of undergraduate degrees alongside a vibrant campus life enriched by numerous events, services, and community outreach opportunities. Wheaton College holds a rich heritage of academic achievement and Christian formation,... Show More
Job Requirements
- Bachelor’s degree preferred
- 2 years of experience in hospitality guest relations or event coordination
- Ability to work evenings and weekends during major event weeks
- Strong interpersonal and customer service skills
- Proficiency with CRM systems such as Slate preferred
- Excellent communication and organizational abilities
- Physical ability to sit talk hear frequently use repetitive hand motion handle or feel and stand walk reach bend or lift up to 20 pounds
Job Qualifications
- Bachelor’s degree preferred
- 2 years of experience in hospitality guest relations or event coordination
- Warm welcoming presence with exceptional interpersonal and customer service skills
- Strong communication and organizational abilities with attention to detail and follow-through
- Proven ability to anticipate needs adapt quickly and create memorable guest experiences
- Skilled at leading and motivating teams to deliver excellent service
- Flexible and dependable willingness to work evenings and weekends during major event weeks
- Demonstrated faith in Jesus Christ and a discipleship mindset that models servant leadership
Job Duties
- Serves as a consistent presence in the Great Hall welcome space actively cultivating a culture of warmth professionalism and excellence in hospitality
- Leads and supports the Visit Coordinator and Event Coordinator to deliver consistently high-quality and hospitable experiences
- Provides exceptional customer service to all prospective students families and guests modeling Wheaton’s standards of hospitality and professionalism
- Creates and maintains the annual events calendar in Slate CRM and oversee visit registration systems ensuring accuracy and timely communication
- Plans and coordinates communications for events to achieve optimal attendance and engagement
- Supports the Event Coordinator in managing logistics ensuring smooth operations for all events regardless of size or complexity
- Refines survey strategy to capture meaningful feedback across all visit types increase response rates and continuously improve the guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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