Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $82,800.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
Job Description
Atria Senior Living is a distinguished leader in the senior living industry, committed to creating communities where employees thrive in their work and residents feel truly at home. With a dedication to excellence and compassion, Atria’s family of brands offers outstanding career opportunities for those passionate about making a difference. Their approach combines professional growth, supportive environments, and comprehensive benefit packages that cater to employees' diverse needs. These benefits include paid holidays and paid time off (PTO), an annual anniversary rewards program for community employees dependent on classification, health, dental, vision, and life insurance, a retirement savings plan with 401(k)... Show More
Job Requirements
- High School Diploma or General Education Degree (GED)
- Two years of prior work experience in front of house supervision and leadership
- Ability to work in a team setting and provide strong customer service
- Basic computer skills including Microsoft Word, Excel, and Outlook
- Able to carry a serving tray with at least 4 meals and/or beverages
- Able to clean apartments and dining room as needed
- Must possess a valid driver's license
- Must meet and comply with Company's Motor Vehicle Policy standards
- Must successfully complete all Atria specified training programs
Job Qualifications
- High School Diploma or General Education Degree (GED) required
- Two year Associates Degree preferred
- Two years of prior work experience in front of house supervision and leadership
- Experience in managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
- Ability to work in a team setting and provide strong customer service
- Basic computer skills including Microsoft Word, Excel, and Outlook
- Able to carry a serving tray with at least 4 meals and/or beverages
- Able to clean apartments and dining room as needed
- Position requires driving responsibilities
- Must possess a valid driver's license
- Must satisfactorily meet and comply with Company's Motor Vehicle Policy standards
- Must successfully complete all Atria specified training programs
Job Duties
- Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff
- Lead sales while Manager on Duty each week including responding to telephone inquiries, conducting and following up on tours, and completing lease signing
- Answer incoming telephone calls promptly and transfer calls to appropriate personnel
- Provide timely feedback to the team and consistent performance management
- Establish and manage labor and supplies budget and expenses
- Manage schedules in accordance with resident census and budgets and control overtime within prescribed standards
- Provide high levels of customer service, create a restaurant-style dining atmosphere, and be actively involved in the dining experience
- Work closely with the Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping services
- Review the daily menu with residents and staff, coordinating room service delivery where applicable
- Provide quality and compliance leadership, supporting building inspections and quality checks, and ensuring all life/safety rules are followed
- Train team on Company standards including cleanliness, sanitation, appearance, service, and satisfaction
- Visually confirm that all tables are set according to Company standards
- Solve issues before they become problems or complaints
- Act as Manager on Duty when the General Manager/Executive Director is not on site
- Perform other duties as needed and/or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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