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Hospitality Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive quarterly bonus structure
merit plan
full benefits
401K with company match
paid time off package

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment company known for its innovative golf games combined with a vibrant social atmosphere, delicious food, and dynamic events. It operates state-of-the-art venues that provide unique entertainment experiences to guests of all ages and skill levels, blending technology with traditional golf to create an inclusive and fun environment. As a prominent player in the hospitality and entertainment industry, Topgolf continually evolves to offer memorable experiences, focusing heavily on guest satisfaction and operational excellence.

The Hospitality Manager role at Topgolf is a pivotal position responsible for driving exceptional service standards and e... Show More

Job Requirements

  • 5+ years of restaurant, hotel or golf course management experience
  • At least 1 recent year as an Assistant General Manager or General Manager
  • High school diploma or equivalent
  • Excellent communication skills
  • Strong time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • High level of self-awareness
  • Receptivity to change and integrity
  • Ability to work in extreme weather conditions for extended periods of time
  • Availability to work varied shifts including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location

Job Qualifications

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
  • High school diploma or equivalent
  • Excellent communication, time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity
  • Ability to obtain required licenses and certifications for your location

Job Duties

  • Supervise the team in providing best-in-class service on a daily basis
  • Coach and develop the team and drive Associate engagement
  • Uphold operating procedures and service and safety standards, especially guest satisfaction
  • Ensure all guest areas are staffed and functioning efficiently
  • Delegate tasks
  • Demonstrate Topgolf’s core values: Fun, One Team, Excellence, Edgy Spirit and Caring
  • Focus on business metrics to drive performance
  • Maximize profit and revenue
  • Perform other operational duties as assigned by your manager

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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