Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $54,000.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Paid Time Off
Annual anniversary rewards
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
Tuition Reimbursement
Job Description
Atria Senior Living is a well-established company that specializes in creating communities where employees thrive in their work, ultimately helping residents thrive in their homes. With a deep commitment to fostering a supportive and engaging work environment, Atria Senior Living’s family of brands offers a diverse range of career opportunities that come with outstanding benefits. These benefits not only support the health and well-being of employees but also encourage a healthy work-life balance and opportunities for professional growth and advancement. The organization values its employees and provides a variety of programs such as paid holidays and paid time off (PTO),... Show More
Job Requirements
- High School Diploma or General Education Degree (GED) required
- Two years of prior work experience in front of house supervision and leadership
- Ability to work in a team setting and provide strong customer service
- Basic computer skills in Microsoft Word, Excel, and Outlook
- Ability to carry a serving tray with at least four meals or beverages
- Ability to clean apartments and dining room as needed
- Requires driving responsibilities and valid driver's license
- Must meet company Motor Vehicle Policy standards
- Must complete all Atria specified training programs
Job Qualifications
- High School Diploma or General Education Degree (GED) required
- Two year Associates Degree preferred
- Two years of prior work experience in front of house supervision and leadership
- Experience managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
- Ability to work in a team setting and provide strong customer service
- Basic computer skills in Microsoft Word, Excel, and Outlook
- Ability to carry a serving tray with at least four meals or beverages
- Ability to clean apartments and dining room as needed
- Requires driving responsibilities and valid driver's license
- Must meet company Motor Vehicle Policy standards
- Must complete all Atria specified training programs
Job Duties
- Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff
- Lead sales while Manager on Duty each week, including responding to telephone inquiries, conducting and following up on tours, and completing lease signings
- Answer incoming telephone calls promptly and transfer calls to appropriate personnel
- Provide timely feedback to team and consistent performance management
- Establish and manage labor and supplies budget and expenses
- Manage schedules according to resident census and budgets and control overtime
- Provide high levels of customer service and create a restaurant-style dining atmosphere
- Work closely with Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping
- Review daily menu with residents and staff and coordinate room service delivery
- Provide quality and compliance leadership and support building inspections and quality checks
- Train team on company standards related to cleanliness, sanitation, appearance, service, and satisfaction
- Ensure all tables are set according to company standards
- Solve issues before they become complaints
- Act as Manager on Duty when General Manager/Executive Director is not on site
- Perform other duties as needed or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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