Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $54,000.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
Tuition Reimbursement
Job Description
Atria Senior Living is a leading provider in the senior living industry, dedicated to creating vibrant communities where employees thrive and residents experience an enriching lifestyle. With a strong commitment to quality care, wellness, and social engagement, Atria Senior Living has developed a family of brands designed to support the needs of seniors in a warm and welcoming environment. The organization prides itself on fostering a supportive workplace culture that values advancement opportunities and promotes a healthy work-life balance for all team members. Employees enjoy comprehensive benefits including paid holidays and paid time off, health, dental, vision and life insurance,... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Two years of experience in front of house supervision and leadership
- Basic computer skills such as Microsoft Word, Excel, and Outlook
- Ability to work in a team setting and provide strong customer service
- Able to carry a serving tray with at least four meals and/or beverages
- Able to clean apartments and dining area as needed
- Valid driver’s license and ability to meet company motor vehicle policy
- Driving responsibilities using company or personal vehicle
- Completion of all required Atria training programs
Job Qualifications
- High School Diploma or General Education Degree (GED) required
- Two year Associates Degree preferred
- Two years of prior work experience in front of house supervision and leadership
- Experience includes managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
- Ability to work in a team setting and provide strong customer service
- Basic computer skills including Microsoft Word, Excel, Outlook
- Able to carry a serving tray with at least 4 meals and/or beverages at any given time
- Able to clean apartments and dining room as needed
- Position requires driving responsibilities using company provided vehicle and/or personal vehicle
- Must possess valid driver’s license
- Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards
- Must successfully complete all Atria specified training programs
Job Duties
- Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff
- Lead sales while Manager on Duty each week, including responding to telephone inquiries, conducting and following up on walk-in and scheduled tours with prospective residents or interested parties, and completing lease signing
- Answer incoming telephone calls promptly and in a welcoming and friendly manner and transfer calls to appropriate personnel
- Provide timely feedback to the team and consistent performance management
- Establish and manage labor and supplies budget and expenses
- Manage schedules in accordance with resident census and budgets and control overtime within prescribed standards
- Provide high levels of customer service, create a restaurant-style dining atmosphere, and be actively involved in the dining experience
- Work closely with the Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping services
- Review the daily menu with residents and staff, coordinating room service delivery where applicable
- Provide quality and compliance leadership, supporting building inspections, quality checks of housekeeping, kitchen, and dining room, and ensuring all life/safety rules are followed
- Train team on Company standards including cleanliness, sanitation, appearance, service, and satisfaction
- Visually confirm that all tables are set according to Company standards
- Solve issues before they become problems or complaints
- Act as Manager on Duty when the General Manager/Executive Director is not on site
- Perform other duties as needed and/or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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