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Job Overview
Employment Type
Internship
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Weekend Shifts
Benefits
Professional development sessions
Leadership development courses
team environment
hands-on experience
Company-led webinars
Job Description
City Experiences is a dynamic company with a 40-year history of delivering exceptional experiences on both land and water. Over the decades, it has achieved impressive growth through a combination of organic expansion and strategic acquisitions, resulting in a robust portfolio that includes more than 25 well-known brands. These brands collectively provide unforgettable experiences to over 30 million guests and riders annually, reflecting City Experiences' commitment to excellence and innovation in the hospitality and entertainment sector. As a leader in the industry, City Experiences is dedicated to fostering an environment where communication, creativity, and cooperation are not only encouraged but... Show More
Job Requirements
- Must possess a service orientation
- Basic computer skills including proficiency in Microsoft Office Suite
- Ability to work for extended periods without sitting
- Ability to lift furniture and other heavy items such as dishes up and downstairs
- Availability to work on weekends and holidays
- Self-starter capable of working in a fast-paced environment
- Highly efficient team player with the ability to work independently
- Process and quality-oriented with sharp attention to detail
Job Qualifications
- Must possess a service orientation – actively looking for ways to help others
- Basic computer skills required, including proficiency in Microsoft Office Suite
- Will work for extended periods without sitting
- Required to lift furniture and other heavy items such as dishes up and downstairs
- Will be required to be available for work on weekends and holidays
- A self-starter, capable of working in a fast-paced environment
- Highly efficient team player, with the ability to work independently in a fast-paced, fluid environment
- Process and quality-oriented with sharp attention to detail
Job Duties
- Provide exceptional hospitality to guests and coworkers as prescribed in our company culture, RESPECT
- In this rotational program, you will attain and maintain the ability to perform a variety of duties as they relate to various F&B job functions such as server assistant, host/hostess, server, bartender, event coordinator, dishwasher, guest service representative, and supervisor
- Assist event managers, sales, and event coordinators as required. Assistance may include attending ship meetings, executing timelines, maintaining contact with vendors, writing floor plans, and maintaining communication between sales and operations
- Maintain good relationships with various clients, vendors, and coworkers
- Attend and run daily pre-shifts, operations meetings, and leadership meetings as directed
- Resolve guest service issues by utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention
- Ensure that staff and guests adhere to all safety standards and procedures
- Assist with scheduling front-line staff according to the staffing matrix
- Complete leadership development courses as assigned in Hornblower University
- Participation in professional development sessions and workshops
- Complete all tasks related to an internship project as determined by your departmental supervisor
- Maintain the cleanliness and safety of all common areas and service stations aboard the vessels
- Be prepared to begin work at a scheduled time
- Maintain uniform and personal grooming in compliance with appearance standards
- Additional job duties assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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