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Buffalo Wild Wings logo

Hospitality Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Opportunity for professional growth and internal advancement within the company
Enjoy working in an exciting, high-energy, game time culture
flexible scheduling options
Employee discount on meals
Access to medical, dental, and vision coverage

Job Description

Buffalo Wild Wings is a well-established sports bar and restaurant chain known for its vibrant atmosphere, delicious wings, and an emphasis on creating memorable experiences for sports fans and casual diners alike. The brand prides itself on combining great food with a high-energy environment where guests can enjoy watching their favorite games surrounded by friends and family. Established in the late 1980s, Buffalo Wild Wings has grown into a prominent destination for those seeking lively entertainment paired with excellent service. The company culture revolves around core values such as sportsmanship, hustle, spontaneity, community, and fun, which are integrated into every... Show More

Job Requirements

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is preferred but not mandatory
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Excellent organizational skills and attention to detail
  • Strong time management abilities to cope with a fast-paced environment
  • Ability to engage proactively with guests and work collaboratively with team members
  • Commitment to embodying company core values of sportsmanship, hustle, spontaneity, community, and fun

Job Qualifications

  • Minimum age of 16 years or as required by local laws
  • Previous experience in a customer service or restaurant environment is a plus
  • Certification in state, county, or local food and alcohol handling, as applicable
  • Possesses a competitive spirit and embodies the core values of sportsmanship, hustle, spontaneity, community, and fun
  • Demonstrates excellent organizational skills, attention to detail, and a focus on superior guest service
  • Ability to handle time management effectively in a fast-paced setting
  • A passion for creating outstanding social experiences for guests

Job Duties

  • Serve as the primary point of contact and welcoming face for all incoming guests as a hospitality host
  • Manage the guest flow and waitlist efficiently to ensure timely seating and a positive entry experience
  • Proactively engage with guests to create legendary and memorable experiences from the moment they arrive
  • Work effectively with the service team to ensure guests are seated in appropriate sections
  • Maintain a high standard of superior customer service throughout the guest arrival and seating process

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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