Hospitality Director

Stockton, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $115,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
401(k) Plan

Job Description

Trilogy at The Vineyards: Club Los Meganos is a premier club located within the spectacular Trilogy community in the East Bay area of Brentwood, California. Nestled amidst magnificent mountain views and surrounded by beautiful vineyards, the club offers a unique, luxurious lifestyle experience. The club is distinguished by its striking architecture and sophisticated interior design, creating an inviting yet elegant ambiance for its members and guests. Vital to the community's spirit, Club Los Meganos features a full-service Sawa Spa, Abby's Gourmet Studio for fine dining, modern Fitness and Sports Courts, and picturesque venues for weddings and special events. This vibrant... Show More

Job Requirements

  • graduation from a 4 - year accredited college or university or equivalent combination of work experience and education
  • previous general manager experience or 5+ years of senior club leadership experience
  • one to three years' event planning, budgeting, and supervisory experience preferred
  • previous knowledge or experience working in a homeowner association preferred
  • experience in the hospitality industry a plus
  • club managers association of america (cmaa) certification (or similar) preferred
  • computer literate with a high level of proficiency in microsoft office and pc technology
  • club management system software a plus
  • ability to write reports, business correspondence, and procedure manuals
  • ability to speak effectively before groups of members, customers, or team members
  • must possess basic computational ability as well as budgetary analysis
  • must have excellent analytical, organizational, and written and verbal communication skills
  • must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills
  • must demonstrate initiative and independent decision-making based on sound judgment
  • must be comfortable working in a fast-paced environment where continuous improvement is expected
  • requires a flexible schedule including evenings and weekends, with some travel
  • valid driver's license required

Job Qualifications

  • graduation from a 4 - year accredited college or university or equivalent combination of work experience and education
  • involved in key development initiatives relating to the clubhouse
  • establish goals and processes for measuring sales, revenue, new projects, and business development
  • provide strategic intelligence to partners and clients regarding all club initiatives including, but not limited to, vision, business planning, capital expansion, branding, and clubhouse design and the creative and conceptual development of new operational experiences
  • previous general manager experience or 5+ years of senior club leadership experience
  • one to three years' event planning, budgeting, and supervisory experience preferred
  • previous knowledge or experience working in a homeowner association preferred
  • experience in the hospitality industry a plus
  • club managers association of america (cmaa) certification (or similar) preferred
  • computer literate with a high level of proficiency in microsoft office and pc technology
  • club management system software a plus
  • ability to write reports, business correspondence, and procedure manuals
  • ability to speak effectively before groups of members, customers, or team members
  • must possess basic computational ability as well as budgetary analysis
  • must have excellent analytical, organizational, and written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association
  • must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills
  • must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
  • must be comfortable working in a fast-paced environment where continuous improvement is expected
  • this position requires a flexible schedule, including evenings and weekends, with some travel
  • valid driver's license is required

Job Duties

  • communicate the core values and mission of BlueStar Resort & Golf to support the achievement of company goals
  • create an overall program for club members that includes activities, events, enrichment opportunities, creative expressions opportunities, culinary arts, and travel
  • ensure that a consistent set of superior standards of customer service meets or exceeds the expectations of guests at all club facilities and events
  • provide strategic intelligence to partners and clients regarding all club initiatives including, but not limited to, vision, branding, lifestyle, facilities maintenance spa & fitness, and overall club operations
  • assist the club general manager in establishing goals and processes for measuring sales, revenue, new projects, and business development for the club
  • support the hiring process
  • supervise team members and maintain effective communication related to club operations, safety, and employee concerns
  • assist with budget planning and monitoring support to assure revenues and expenses are achieving and exceeding the department's financial sales goals
  • monitor the club's performance to determine whether strategies and plans require adjustment to positively impact revenues and cost controls
  • review and approve short- and long-term strategies and implementation for hospitality operations
  • serve as manager on duty when the club general manager is not available in conjunction with F&B director and executive chef
  • specific oversight of the clubhouse, wellness (spa/fitness), facility maintenance, lifestyle
  • ensure the operations comply with local regulations, health and safety standards and internal policies
  • act as a liaison between the club general manager and various departments ensuring clear communication and collaboration among teams
  • address operational challenges and homeowner concerns proactively, finding creative and efficient solutions
  • other duties and responsibilities may be assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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