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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $22.68
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
competitive pay
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
Employee outfit and shoes
Meal and coffee during shift
Employee assistance program
Referral program
Opportunities for advancement
Job Description
citizenM is a revolutionary hotel company known for redefining the hospitality industry by putting humanity back into every guest experience. With contemporary designs, innovative technology, and a strong focus on customer satisfaction, citizenM creates spaces where guests feel at home. The company's philosophy revolves around the idea of being more than just offering a stay — it’s about creating memorable experiences filled with warmth, inclusivity, and excitement. citizenM operates stylish hotels in major cities worldwide, and the Miami property is one of its vibrant locations. With its unique approach, citizenM eliminates traditional hotel rigidity by introducing a fluid and engaging... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hospitality or customer-facing roles preferred but not required
- Ability to multitask effectively
- Strong interpersonal and communication skills
- Physical ability to perform kitchen and cleaning duties
- Knowledge of basic coffee brewing or cocktail mixing is a plus
- Ability to use technology and learn new systems such as property management software
- United States citizenship or legal authorization to work
- Availability to work morning and evening shifts including weekends
- Willingness to travel for training
Job Qualifications
- Fluent in English
- Great personality with a genuine touch and passionate attitude
- Collaborative team player with optimistic and proactive mindset
- Curiosity and a drive to find simpler, better, bolder ways to perform tasks
- Empathy towards people and the environment
- Ability to work weekends and flexible rotating shifts
- Authorized to work in the United States
- Willingness to travel for training purposes
Job Duties
- Making sure everyone gets a warm welcome as soon as they walk in
- Helping guests at the self check-in kiosks
- Preparing and serving hot and cold breakfast and meals
- Being a kitchen hero by dishwashing, kitchen cleaning, food handling and cooking
- Brewing delicious coffee or mixing a signature cocktail
- Being a secret concierge to the city, answering guests' questions about the best places to visit, eat, shop or party
- Maintaining the living room and the canteen clean, and arranging food displays for the following shift
- Helping guests with requests or demands regarding facilities
- Handling reservations in the property management system
- Preparing societyM meeting rooms where applicable
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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