The Wine Group logo

The Wine Group

Hospitality Coordinator - Benziger and Imagery Wineries

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.60 - $33.85
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development

Job Description

The Wine Group (TWG) stands as a premier producer of award-winning wines and alcoholic beverages, stewarding over 120 celebrated brands globally. Operating across three key locations in California, New York, and Australia, The Wine Group prides itself as an innovative leader in the beverage industry, cultivating a diverse portfolio featuring renowned names such as Cupcake, Franzia, Benziger, Imagery, Tribute, Chloe, Meiomi, Cooks, 7 Deadly, and Cooper & Thief. The company integrates sustainable practices into its winemaking and beverage production processes, underscoring a commitment to environmental stewardship while delivering high-quality and memorable products that resonate with consumers worldwide. For additional information,... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Ability to become ServSafe certified
  • 1-3 years of administrative, hospitality, or events experience
  • Strong understanding of guest service and hospitality standards
  • Proficient in Microsoft Office and scheduling or reservation systems
  • Ability to perform light physical and cleaning tasks
  • Ability to work weekends, holidays, and special events
  • Valid California driver's license and current personal auto insurance
  • Ability to lift and carry up to 50 pounds
  • Ability to stand for extended periods
  • Self-motivated and dependable

Job Qualifications

  • College degree preferred
  • 1-3 years of administrative, hospitality, or events experience
  • High school diploma or GED equivalent required
  • Ability to become ServSafe certified
  • Strong understanding of elevated guest service and hospitality standards
  • Highly detail oriented with strong organizational, time management, and multitasking skills
  • Proficiency with Microsoft Office and scheduling or reservations systems
  • Experience with Commerce7 and/or Tripleseat a plus
  • Hospitality or service experience preferred
  • Willingness to learn wine service for event support as needed
  • Self-motivated, dependable, and able to work both independently and collaboratively in a fast-paced environment
  • Comfortable performing light physical and cleaning tasks related to event and hospitality operations
  • Flexibility to work weekends, holidays, and special events as required

Job Duties

  • Set tables, chairs, linens, glassware, wine, and other supplies in preparation for daily reservations and events per BEO provided by Events Team
  • Maintain cleanliness and operational readiness of hospitality spaces before and after events
  • Support Guest Services operations including tour check-in, guest greeting at the Guest Services booth, reservation management, and guest communications
  • Assist with scheduling part-time Guest Services staff, timecard and incentive approvals, and adherence to reservation and sales policies under the direction of the Guest Relations Manager
  • Act as primary system lead for Commerce7 Reservations supporting scheduling, event execution, and Guest Services workflows
  • Assist with event inquiry intake, monitor the events inbox, and accurately enter and maintain event and visitor details in Tripleseat and Commerce7
  • Provide day-to-day direction and coaching to hospitality support staff during events
  • Support booking, scheduling, coordination, and execution of Trade, VIP, Corporate, and private social events
  • Ensure event operations comply with winery safety, alcohol service, and local regulations
  • Prep, set-up and break down internal meetings, lunches, coffee service
  • Order, track, and organize hospitality supply inventory, receive and store deliveries, and assist with cross-winery bulk supply orders

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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