Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.60 - $33.85
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Employee assistance program
Job Description
The Wine Group, a prominent leader in the wine industry, operates renowned wineries including Benziger Family Winery and Imagery Estate Winery located in the picturesque Glen Ellen, California. Committed to producing exceptional wines while promoting sustainable practices, The Wine Group has established itself as a company that embodies passion, quality, and innovation in winemaking. As a major player in the hospitality sector of the wine industry, The Wine Group focuses on creating memorable guest experiences through various hospitality programs and events at their scenic properties.\n\nThe role of Hospitality Coordinator plays a crucial part in supporting the operational excellence and guest... Show More
Job Requirements
- High school diploma or GED equivalent
- ability to become ServSafe certified
- 1-3 years of administrative, hospitality, or events experience preferred
- proficiency with Microsoft Office and scheduling or reservations systems
- ability to safely lift and carry up to 50 pounds
- valid California driver’s license and current personal auto insurance
- ability to stand for extended periods and perform repeated physical tasks including bending, stooping, twisting, and lifting
- flexibility to work weekends, holidays, and special events
- self-motivated and dependable
- comfortable with performing light physical and cleaning tasks related to event and hospitality operations
Job Qualifications
- College degree preferred
- 1-3 years of administrative, hospitality, or events experience
- high school diploma or GED equivalent required
- ability to become ServSafe certified
- strong understanding of elevated guest service and hospitality standards
- highly detail oriented with strong organizational, time management, and multitasking skills
- proficiency with Microsoft Office and scheduling or reservations systems
- experience with Commerce7 and/or Tripleseat a plus
- hospitality or service experience preferred
- willingness to learn wine service for event support as needed
- self-motivated, dependable, and able to work both independently and collaboratively in a fast-paced environment
- comfortable performing light physical and cleaning tasks related to event and hospitality operations
- flexibility to work weekends, holidays, and special events as required
Job Duties
- Set tables, chairs, linens, glassware, wine, and other supplies in preparation for daily reservations and events per BEO provided by Events Team
- maintain cleanliness and operational readiness of hospitality spaces before and after events
- support Guest Services operations including tour check-in, guest greeting at the Guest Services booth, reservation management, and guest communications
- assist with scheduling part-time Guest Services staff, timecard and incentive approvals, and adherence to reservation and sales policies
- act as primary system lead for Commerce7 Reservations supporting scheduling, event execution, and Guest Services workflows
- assist with event inquiry intake, monitoring events inbox, and maintaining event and visitor details in Tripleseat and Commerce7
- provide day-to-day direction and coaching to hospitality support staff during events
- support booking, scheduling, coordination, and execution of Trade, VIP, Corporate, and private social events
- ensure event operations comply with winery safety, alcohol service, and local regulations
- prep, set-up, and break down internal meetings, lunches, and coffee service
- order, track, and organize hospitality supply inventory, receive and store deliveries, and assist with cross-winery bulk supply orders
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: