Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
Flexible spending account
Employee assistance program
401(k) retirement plan
Paid Time Off
Tuition Reimbursement
Employee Referral Bonus
Resident referral bonus
Job Description
Monarch Communities is a respected organization renowned for its dedication to compassion, innovation, and community engagement, specializing in senior living and care services. Focused on enhancing the lives of its residents, Monarch Communities creates welcoming environments where residents feel valued and supported. The company is deeply committed to fostering a collaborative workforce, emphasizing respect, teamwork, and meaningful impact. This established employer serves as a pillar of senior care, blending compassionate service with innovative approaches to resident satisfaction and well-being.
The Hospitality Concierge role at Monarch Communities is a pivotal position centered on delivering exceptional customer service to new reside... Show More
The Hospitality Concierge role at Monarch Communities is a pivotal position centered on delivering exceptional customer service to new reside... Show More
Job Requirements
- High school diploma or GED
- A valid state driver's license and at least 5 years of licensed driving experience
- Minimum two years work experience or training in hospitality and/or customer service
- Ability to communicate effectively with residents, families and team members
- Strong interpersonal and leadership skills
- Ability to manage time and organize tasks efficiently
Job Qualifications
- High school diploma or GED
- A valid state driver's license and at least 5 years of licensed driving experience
- Minimum two years work experience or training in hospitality and/or customer service
- Excellent leadership, communications, interpersonal and customer service skills
- Excellent time management and organizational abilities
Job Duties
- Meet with managers and care staff daily to discuss any new admissions, concerns, changes, etc.
- Maintain an open and ongoing dialogue/relationship with residents, families and other team members
- Act as liaison between resident/family and departments to meet overall needs of resident
- Review menus and collect choices for all meals for the following day for Room Service program
- Coordinate daily social hour with Dining Services and serve in Reflections Serenade dining room
- Coordinate trips with Escapades department
- Work with care management team and communicate daily regarding Reflections Serenade unit operations and resident needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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