Hidden | Talent

Hospitality Concierge - Luxury Retail

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Employee assistance program
Company-paid Life Insurance
long-term disability coverage
401(k) with Company Match
Paid Time Off
vacation days
Paid holidays
employee discount

Job Description

Davis Jewelers is a distinguished family-owned luxury jeweler with nearly a century of experience serving the community and surrounding areas since the 1920s. Known for its rich heritage and trusted reputation, Davis Jewelers has built a legacy rooted in crafting meaningful experiences for its clientele by helping them celebrate life’s most important moments with exceptional, timeless pieces. The company is dedicated not only to providing exquisite jewelry but also to creating an inviting and memorable environment where every client feels valued and inspired. With a commitment to excellence, Davis Jewelers continually fosters a culture of warmth, energy, collaboration, and mutual... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or luxury retail preferred
  • excellent communication and interpersonal skills
  • ability to multitask and remain calm under pressure
  • strong organizational skills
  • availability to work weekends, holidays, and peak seasons
  • professional appearance and demeanor

Job Qualifications

  • Previous experience in hospitality, concierge services, or high-touch customer service
  • luxury background preferred
  • excellent interpersonal communication skills and the ability to engage with diverse, high-profile clientele
  • genuine passion for luxury service and delivering elevated guest experiences
  • ability to stay composed, organized, and proactive in a busy retail setting
  • strong attention to detail and ability to manage multiple tasks efficiently
  • availability to work weekends, holidays, and peak seasons as needed

Job Duties

  • Welcome guests with warmth and professionalism, ensuring an elevated experience from the moment they enter the store
  • engage customers in thoughtful conversation while sales associates prepare to assist them
  • share helpful information about jewelry collections, store events, and general policies
  • maintain a pristine, inviting atmosphere throughout the showroom and VIP spaces
  • partner with the sales team to support client appointments, special orders, and personalized needs
  • serve as a connection point between guests and leadership to help ensure satisfaction
  • address questions, requests, and concerns with a positive, solutions-focused attitude
  • support administrative functions such as scheduling appointments and coordinating deliveries

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location