Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Employee Discounts
wellness programs
Job Description
CBRE Group, Inc. is recognized globally as the largest commercial real estate services and investment firm, with a presence in more than 100 countries and employing over 140,000 professionals. Headquartered in Dallas, this Fortune 500 and S&P 500 company offers exceptional career opportunities in various real estate sectors. CBRE specializes in advisory, building operations & experience, project management, and real estate investments, helping businesses and individuals thrive through comprehensive and innovative services. The company prides itself on a dynamic workplace culture grounded in values of respect, integrity, service, and excellence, fostering diversity and inclusion at all levels. With a strong... Show More
Job Requirements
- High school diploma or GED
- 5+ years of job-related experience
- Prior shift manager or supervisory experience preferred
- Expert knowledge of Microsoft Office products
- Excellent organizational skills
- Ability to explain complex concepts or sensitive information
- In-depth understanding of processes, procedures, systems, and concepts within own job function
Job Qualifications
- High school diploma or GED
- 5+ years of job-related experience
- Prior shift manager or supervisory experience preferred
- In-depth understanding of processes, procedures, systems, and concepts within own job function
- Basic knowledge of related job functions
- Ability to explain complex concepts or sensitive information
- Expert knowledge of Microsoft Office products including Word, Excel, Outlook
- Excellent organizational skills
- Master level inquisitive mindset
Job Duties
- Be the first point of contact for all those entering the facility
- Greet them with a friendly and welcoming demeanor
- Record and log service requests and track the statuses
- Provide administrative aid to management as needed
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor
- Respond to requests in a timely manner
- Deliver world-class customer service to all individuals in the facility
- Encourage guests and tenants to refer personal and business associates to the location
- Build and maintain a database of local business recommendations including preferred transportation sources, dining, entertainment
- Follow property-specific security and emergency procedures
- Notify appropriate parties to ensure the safety of all individuals in the building
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors and provide solutions in a professional customer service-driven manner
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
- May establish new techniques to ensure the team meets its objectives
- Have a direct impact on team objectives as well as related teams
- Ensure personal and team outcomes have a positive impact on customer objectives
- Lead by example and model behaviors that are consistent with CBRE RISE values
- Guide team through the application of basic knowledge of practices and procedures
- Work to build consensus
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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