Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Comprehensive benefits package
on-demand pay
Discounts directory
Identity Theft Protection
Home and auto insurance
Pet insurance
Retirement Options
Job Description
Corewell Health is a nationally recognized healthcare system committed to delivering personalized health care services to patients, members, and communities. With a mission rooted in improving health, instilling humanity, and inspiring hope, Corewell Health seeks to cultivate and invest in its team members, fostering an environment of collaboration, innovation, and leadership. Known for its comprehensive benefits package and a culture that embraces diversity, equity, and inclusion, Corewell Health supports employees through extensive resources that promote work-life balance, professional growth, and a supportive workplace. The organization operates with a vision of continuous advancement and excellence in healthcare services, providing team members... Show More
Job Requirements
- High school diploma or equivalent
- some college required
- 2 years of relevant experience
- ability to maintain professionalism and diplomacy at all times
- effective communication and interpersonal skills
- ability to assist patients and families physically as needed
- capacity to manage multiple tasks and prioritize
- ability to work variable days and every third weekend
- willingness to participate in safety initiatives
- ability to work collaboratively with diverse teams and hospital departments
Job Qualifications
- High school diploma or equivalent
- some college required
- 2 years of relevant experience
- college degree preferred
Job Duties
- Present an excellent first impression to all customers by greeting promptly with a warm and friendly reception
- provide hospital way-finding for patients and visitors
- support patient, family, guest information needs, including appropriate hospital resources to assist in problem resolution
- maintain a clean and tidy first impression
- assist patients and families in and out of their vehicles as needed at the hospital entrances and maintain proper traffic controls
- perform service recovery and conflict resolution for unhappy guests
- round throughout the hospital and campus to locate wheelchairs and scooters and maintain appropriate volumes
- provide liaison activities in surgical and emergency departments between clinical staff and patient companions
- organize event planning activities for patient-related celebrations
- provide direction and guidance to volunteer staff and assist with their orientation and training
- work closely with Environmental Services to assure reception and patient room spaces are clean and welcoming
- manage the Lost and Found functions including identification, organization, and return or disposal of items
- actively participate in safety initiatives and complete all safety competencies
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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