The Field Museum logo

The Field Museum

Hospitality & Tourism Sales Director

Chicago, IL, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $98,000.00 - $100,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
Disability insurance
403(b) savings plan
Paid Time Off
Paid sick leave
Paid holidays
Employee Discounts
Complimentary general admission

Job Description

The Field Museum, located in Chicago, IL, is a premier cultural institution with a rich heritage dating back to the 1893 World Columbian Exposition. Known for its dedication to connecting people with both the natural environment and human history, the Museum has become a landmark destination for visitors seeking to explore the wonders of the world through its exhibits and educational programs. The organization is deeply committed to fostering diversity, mutual respect, and innovation within its workplace, aiming to create an inclusive environment where every team member's unique perspectives contribute to overcoming challenges and advancing the Museum's mission.

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Job Requirements

  • Bachelor’s degree in business, marketing, hospitality, tourism, or related field or equivalent work experience
  • 7+ years of progressive sales leadership experience in cultural institutions, destination venues, or hospitality/tourism industries
  • Proven success in meeting or exceeding multi-million-dollar revenue goals
  • Exceptional leadership, communication, and relationship-building skills
  • Analytical mindset with ability to translate data into actionable strategies
  • Creative problem-solver with a client-first approach
  • Familiarity with CRM systems, event management software, and ticketing platforms
  • Ability to work hybrid with frequent on-site presence
  • Availability to work evenings, weekends, and holidays as required
  • Willingness to travel 10-20% locally and nationally

Job Qualifications

  • Bachelor’s degree in business, marketing, hospitality, tourism, or related field or equivalent work experience
  • 7+ years of progressive sales leadership experience preferably in cultural institutions, destination venues, or hospitality/tourism industries
  • Proven success in meeting or exceeding multi-million-dollar revenue goals
  • Exceptional leadership, communication, and relationship-building skills
  • Analytical mindset with ability to translate data into actionable strategies
  • Creative problem-solver with a client-first approach
  • Familiarity with CRM systems, event management software, and ticketing platforms

Job Duties

  • Develop and implement multi-year sales strategies to achieve annual revenue targets across special events, venue rentals, and tourism/group segments
  • Identify and cultivate new market opportunities in corporate, nonprofit, wedding, cultural tourism, and educational travel sectors
  • Monitor market trends, competitive landscape, and visitor data to inform pricing, packaging, and promotional strategies
  • Collaborate with marketing, visitor services, and operations teams to ensure seamless delivery of client experiences
  • Partner with exclusive museum caterers regarding special event sales and venue rentals
  • Track key performance indicators, forecast revenue, and monitor budget performance
  • Serve as a high-level point of contact for VIP clients, key partners, and industry organizations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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