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Field Museum

Hospitality & Tourism Sales Director

Chicago, IL, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $98,000.00 - $100,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

comprehensive health coverage
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
Disability insurance
403(b) savings plan
Paid Time Off
Paid sick leave
Paid holidays
Employee Discounts
Complimentary general admission

Job Description

The Field Museum, located in Chicago, Illinois, is a renowned cultural institution with a rich history dating back to the 1893 World Columbian Exposition. The Museum has long been dedicated to connecting people with the natural environment and human history through its impressive collections, exhibits, and programming. As a leader in the museum community, the Field Museum continually strives to educate and inspire visitors while promoting inclusivity, sustainability, and innovation within the cultural sector. The institution offers a comprehensive benefits package that supports employees' well-being and lifestyle, including medical, dental, and vision coverage, pet insurance, life and disability benefits, a... Show More

Job Requirements

  • Bachelor’s degree in business, marketing, hospitality, tourism, or related field or equivalent work experience
  • Seven plus years of progressive sales leadership experience
  • Proven success in meeting or exceeding multi-million-dollar revenue goals
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Hybrid work flexibility with frequent on-site presence and about 20 percent travel
  • Strong leadership and communication skills
  • Analytical abilities and experience with CRM and event management software

Job Qualifications

  • Bachelor’s degree in business, marketing, hospitality, tourism, or related field or equivalent work experience
  • Seven plus years of progressive sales leadership experience preferably in cultural institutions, destination venues, or hospitality/tourism industries
  • Proven success in meeting or exceeding multi-million-dollar revenue goals
  • Exceptional leadership, communication, and relationship-building skills
  • Analytical mindset with the ability to translate data into actionable strategies
  • Creative problem-solver with a client-first approach
  • Familiarity with CRM systems, event management software, and ticketing platforms
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Develop and implement multi-year sales strategies to achieve annual revenue targets across special events, venue rentals, and tourism/group segments
  • Identify and cultivate new market opportunities in corporate, nonprofit, wedding, cultural tourism, and educational travel sectors
  • Monitor market trends, competitive landscape, and visitor data to inform pricing, packaging, and promotional strategies
  • Collaborate closely with marketing, visitor services, and operations teams to ensure seamless delivery of client experiences
  • Work alongside and partner with exclusive museum caterer(s) as it relates to special event sales and venue rentals
  • Partner with Senior Director of Business Enterprise to track KPIs, forecast revenue, and monitor budget performance
  • Serve as a high-level point of contact for VIP clients, key partners, and industry organizations
  • Support the Senior Director of Business Enterprise in contract negotiation and partnership agreements
  • Represent the Museum at industry events, tradeshows, and networking opportunities
  • Ensure all sales processes, policies, and client touchpoints reflect the Museum’s commitment to quality, inclusivity, and sustainability
  • Drive continuous improvement through data analysis, client feedback, and cross-departmental collaboration
  • Supervise the Senior Special Events Account and Marketing Manager to ensure cohesive marketing and sales strategies

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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