Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a distinguished division of FLIK Hospitality Group, a part of Compass Group USA, specializing in comprehensive guest and employee services, meeting and event planning, and conference center management. Unlike recruitment agencies, Rapport is committed to offering direct employment, fostering long-term career development, and ensuring that ambassadors fully benefit from stable employment relationships. This focus not only supports career growth but also nurtures a workplace culture that values collaboration and global connectivity. Through personalized training and development programs, Rapport empowers its ambassadors to reach their career goals and prepare for advancement within the company. Ambassadors become part of a... Show More
Job Requirements
- High school diploma or equivalent
- two to three years of experience in client service, housekeeping, porter or houseman within hospitality or corporate settings
- ability to lift and move up to 50 lbs
- excellent communication skills
- basic computer proficiency
- ability to work under pressure and multitask
- dependable and punctual
- high level of discretion and professionalism
- ability to maintain confidentiality
- physical ability to conduct opening and closing walkthroughs
Job Qualifications
- A genuine sense of hospitality with a commitment to delivering Platinum Service Standards
- ability to work under pressure prioritizing tasks and multitasking
- excellent listening and oral communication skills
- basic computer skills and knowledge of office technology and equipment
- punctual, dependable, and dedicated to operational excellence
- discreet, ethical, and committed to maintaining confidentiality
- consistently professional approach with ownership and responsibility
- two to three years' experience in client service, housekeeping, porter or houseman roles within hospitality or corporate environments
Job Duties
- Provide high-level internal and external customer support
- restock office, kitchen, and pantry supplies
- prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look
- set-up all conference rooms for new/continuing meetings
- move and lift conference furniture up to 50 lbs
- ensure all trash is cleared at regular intervals of time
- maintain and report all maintenance related reports
- greet employees and visitors with a smile and maintain eye contact
- speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
- ensure cleanliness of all office space including open work areas, conference rooms, lobby, and kitchen
- coordinate and arrange basic office equipment repairs and maintenance
- carry out security, fire, health and safety guidelines
- provide first-line support for basic office technology
- general administrative support
- interface with vendors to provide seamless customer support
- respond to inquiries and anticipate customer needs
- communicate effectively with peers, displaying accuracy and attention to detail
- maintain a clean, functional, and organized kitchen area
- maintain strong awareness of business activity and communicate updates
- communicate and interact effectively with all other departments
- conduct opening and closing walkthroughs when required
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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