Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a renowned part of Compass Group USA, dedicated to all facets of guest and employee services, meeting and event planning, and conference center management. Unlike recruitment agencies that engage in temporary contracts, Rapport prides itself on fostering long-term career development for its ambassadors. This focus ensures that employees can take full advantage of comprehensive benefits by working directly with the company. Rapport's commitment to its ambassadors includes providing a welcoming work environment, personalized training, and development programs, enabling employees to realize their career aspirations. The company encourages ongoing personal and professional... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of experience in client service, housekeeping, porter or houseman roles within hospitality or corporate settings
- Ability to lift and move furniture up to 50 pounds
- Basic computer skills and familiarity with office technology
- Strong communication and interpersonal skills
- Ability to work under pressure and multitask effectively
- Commitment to maintain confidentiality and exercise discretion
- Reliable, punctual and detail-oriented
- Willingness to adhere to security, fire, health, and safety protocols
Job Qualifications
- A genuine sense of hospitality, with a commitment to delivering the Platinum Service Standard
- The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment
- Excellent listening and oral communication skills
- Basic computer skills and knowledge of office technology and equipment
- Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
- Discreet, ethical and committed to maintaining a high degree of confidentiality
- A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain
- Two to three years’ experience in a client service, housekeeping, porter or houseman within a hospitality or corporate environment
Job Duties
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look
- Set-up all conference rooms for new/continuing meetings
- Ability to move and lift conference furniture up to 50 lbs
- Ensure all trash is cleared at regular intervals of time
- Maintain and report all maintenance related reports
- Greet employees and visitors, welcome visitors with a smile and maintain eye contact through the entire interaction
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
- Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
- Coordinate and arrange basic office equipment repairs and maintenance
- Carry out instructions for security, fire, health and safety guidelines
- Provide first-line support for basic office technology
- General administrative support
- Interface with vendors (catering, AV, etc.) to provide seamless customer support
- Respond to inquiries and anticipate customer needs
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications
- Maintain kitchen areas, ensure sink is clutter free and dishwashers are effectively utilized
- Maintain a strong awareness of business activity and communicate all updates with team members
- Communicate and interact effectively with all other departments
- Conduct opening and closing walkthroughs when business requires
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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