Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, which is a member of Compass Group USA. It focuses exclusively on all facets of guest and employee services, meeting and event planning, and conference center management. Unlike traditional recruitment agencies, Rapport does not engage in temporary contracts but instead emphasizes long-term career development for its ambassadors, fostering a supportive environment where employees can thrive and progress in their careers. Being part of Rapport means joining a global community committed to excellence and professional growth, where every ambassador receives personalized training and development programs to realize their full potential. The company... Show More
Job Requirements
- High school diploma or equivalent
- two to three years of relevant experience in hospitality or corporate client service roles
- ability to lift and move up to 50 lbs
- excellent interpersonal and communication skills
- basic computer proficiency
- ability to work under pressure and multitask efficiently
- strong attention to detail and organizational skills
- capacity to maintain confidentiality and exercise discretion
- flexibility to conduct opening and closing walkthroughs when required
- legal authorization to work in the United States
Job Qualifications
- A genuine sense of hospitality with a commitment to delivering the Platinum Service Standard
- the ability to work under pressure, prioritize tasks, and manage multiple jobs simultaneously while interacting with the public
- excellent listening and oral communication skills
- basic computer skills and knowledge of office technology and equipment
- punctuality, dependability and dedication to achieving operational excellence
- discretion, ethics, and commitment to maintaining confidentiality
- a consistently professional approach with ownership and responsibility within and outside one’s job domain
- two to three years’ experience in client service, housekeeping, porter, or houseman roles within hospitality or corporate environments
Job Duties
- Provide high-level internal and external customer support
- restock office, kitchen, and pantry supplies
- prepare and maintain conference rooms for executive and client meetings, ensuring all furniture is aligned for a welcoming appearance
- set up all conference rooms for new and continuing meetings
- ability to move and lift conference furniture up to 50 lbs
- ensure all trash is cleared at regular intervals
- maintain and report all maintenance related issues
- greet employees and visitors with a smile and maintain eye contact throughout interactions
- speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
- ensure the cleanliness of all office spaces including open work areas, conference rooms, lobby, and kitchen
- coordinate and arrange basic office equipment repairs and maintenance
- carry out instructions for security, fire, health and safety guidelines
- provide first-line support for basic office technology
- general administrative support
- interface with vendors such as catering and AV to provide seamless customer support
- respond to inquiries and anticipate customer needs
- communicate effectively with peers, displaying accuracy and attention to detail in verbal and written communications
- maintain a clean, functional and organized kitchen area, ensuring sinks are clutter free and dishwashers are effectively utilized
- maintain awareness of business activity and communicate updates with team members
- communicate and interact effectively with all other departments
- conduct opening and closing walkthroughs as required
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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