Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a distinguished division of FLIK Hospitality Group, a leader in the hospitality industry, and a member of Compass Group USA, one of the world's largest food and hospitality companies. This specialized division is dedicated to exceptional guest and employee services, meeting and event planning, and conference center management. Unlike traditional recruitment agencies, Rapport does not engage in temporary contracts but focuses on long-term career development. This approach allows ambassadors to benefit from comprehensive, direct employment advantages and fosters a competitive work environment where employees grow and succeed in meaningful careers.
Rapport’s commitment to its ambassadors is evi... Show More
Rapport’s commitment to its ambassadors is evi... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of relevant experience in client service or hospitality
- Ability to lift up to 50 pounds
- Strong interpersonal and communication skills
- Basic computer proficiency
- Commitment to confidentiality and professionalism
- Ability to work flexible hours and under pressure
- Willingness to follow security, fire, health, and safety protocols
- Capable of standing and walking for extended periods
Job Qualifications
- A genuine sense of hospitality with a commitment to delivering the Platinum Service® Standard
- Ability to work under pressure, prioritize tasks, and juggle multiple jobs simultaneously
- Excellent listening and oral communication skills
- Basic computer skills and knowledge of office technology and equipment
- Punctual, dependable, and dedicated to operational excellence
- Discreet, ethical, and committed to maintaining a high degree of confidentiality
- Consistently professional approach with ownership and responsibility
- Two to three years' experience in client service, housekeeping, porter, or houseman roles within hospitality or corporate environments
Job Duties
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look
- Set-up all conference rooms for new or continuing meetings
- Ability to move and lift conference furniture up to 50 lbs
- Ensure all trash is cleared at regular intervals
- Maintain and report all maintenance related reports
- Greet employees and visitors, welcome visitors with a smile and maintain eye contact throughout the entire interaction
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
- Ensure the cleanliness of all office spaces including open work areas, conference rooms, lobby, and kitchen
- Coordinate and arrange basic office equipment repairs and maintenance
- Carry out instructions for security, fire, health, and safety guidelines
- Provide first-line support for basic office technology
- Perform general administrative support
- Interface with vendors such as catering and AV to provide seamless customer support
- Respond to inquiries and anticipate customer needs
- Communicate effectively with peers with accuracy and attention to detail
- Maintain kitchen areas clean, functional, and organized
- Maintain strong awareness of business activity and communicate updates with team members
- Communicate and interact effectively with all departments
- Conduct opening and closing walkthroughs
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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