Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a distinguished member of Compass Group USA, focused on delivering exceptional guest and employee services, meeting and event planning, and conference center management. Unlike temporary staffing agencies, Rapport is dedicated to long-term career development, offering ambassadors comprehensive benefits and a professional pathway to advance their careers. This commitment reflects the company’s core value of investing in each ambassador, providing personalized training and development programs to help individuals reach their full potential. Becoming part of Rapport means joining a vibrant global community where collaboration and cultural exchange enrich the workplace environment, making... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of relevant experience in hospitality or corporate client service roles
- Ability to lift and move furniture weighing up to 50 lbs
- Basic proficiency in computer and office technology usage
- Excellent communication skills
- Strong organizational skills and attention to detail
- Ability to work effectively in a fast-paced environment
- Commitment to punctuality and dependability
- Adherence to ethical and confidentiality standards
Job Qualifications
- Two to three years' experience in client service, housekeeping, porter, or houseman roles within hospitality or corporate environments
- Basic computer skills and familiarity with office technology
- Excellent listening and oral communication skills
- Strong sense of hospitality with commitment to Platinum Service® Standard
- Ability to multitask and work well under pressure
- Punctual, dependable, and detail-oriented
- Discreet and committed to confidentiality
- Professional approach with ownership and responsibility mindset
Job Duties
- Provide high-level internal and external customer support
- Restock office, kitchen, and pantry supplies
- Prepare and maintain conference rooms for executive and client meetings, aligning all furniture to ensure a welcoming appearance
- Set up all conference rooms for new and continuing meetings
- Ability to move and lift conference furniture up to 50 lbs
- Ensure all trash is cleared at regular intervals
- Maintain and report all maintenance-related issues
- Greet employees and visitors warmly, maintaining eye contact throughout interaction
- Speak knowledgeably about the office, building, local restaurants, transportation, and nearby points of interest
- Ensure cleanliness of office spaces including work areas, conference rooms, lobby, and kitchen
- Coordinate and arrange basic office equipment repairs and maintenance
- Execute security, fire, health, and safety guidelines
- Provide first-line support for basic office technology
- General administrative support
- Interface with vendors such as catering and AV services for seamless customer support
- Respond to inquiries and anticipate customer needs
- Communicate effectively with peers, displaying accuracy and attention to detail
- Maintain cleanliness and organization of kitchen areas including use of dishwashers
- Maintain awareness of business activity and communicate updates to team members
- Collaborate and interact with other departments
- Conduct opening and closing walkthroughs as required
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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